Khách sạn Matfield

"Great stay"

"location nice, rooms hot in summer. doors in halls of hotel need cleaning/paint, looking scruffy. Staff in restaurant especially during breakfast inefficient. took more then 30m to get yoghurt served.... other tables with 6 guests were served 2 dishes each in meantime. waitress should identify better the customers i.e. business travel single person or 6 guests on holiday. staff at night waiting behind bar, almost felt like they avoided contact with customer. If it weren't for the kind gentleman...

"Third time staying here due to the positive previous experiences. The positive streak continued with a great room featuring a fantastic air-conditioning unit which kept me cool in the June heat. A wonderful workout ensued in their very well-equipped gym set up. This was followed by a powerful shower and I went to dine nearby. Had a great night's sleep before a well-cooked breakfast got my day started perfectly. Can't wait to come back."

"Let down by the lunch food poor choice of food Old fashioned salad garnishes Bedroom smelt damp scruffy garden from our window Room 19 For a manor spa 3star it should be more on point than it was Ripped Lino flooring in the hall Terribly shoddy sauna room Pool was fab "

"A great location with a secure carpark. A comfortable room with good facilities. Found all the staff excellent, friendly and informative. I would definitely stay here again."

"Nice size rooms and bed. Very comfortable and very good value"

"Room was clean and whilst the bed was very firm I slept well. Breakfast was a delight and the staff very helpful."

"Room was clean and tidy on check-in but because it was very hot the room had no AC but they supplied a fan that did nothing to keep it cool. The staff were lovely and very helpful. The bar was well stocked and had all the drinks I needed. Breakfast was delicious and being a vegetarian the vegan full breakfast even included my favourite vegan black sausage. We had dinner in the restaurant which excellent and the waiting staff were attentive."

"The only downside was there was not enough accessible plugs"

"Each and every staff member were amazing!! Very helpful did what they could to solve every situation and went the extra mile given issues with rooms. Hotel needs some repairs and refurbishment in quite some areas like electrical, decor and cleanliness throughout. Great location and opposite the castle. Overall good stay for 1 or 2 nights. Only breakfast option. Bar had no mixers, no coke or lemonade. Well done to the reception staff for their excellent service!"

"Good"

"Excellent shower. Good breakfast poached eggs very fresh."

"Very nice place to stay. Thank you"

"Everything was perfect"

"Parking was plentiful and hassle free. Great service at reception and every staff member we encountered were very helpful and polite. Lovely clean rooms and will definitely book with holiday inn Chatham again."

"The guys at reception were very accommodating, check in is at 15:00, which was late for us as we had to be at a wedding in a nearby venue by 16:00. I explained this to the guys at reception who managed to check if on by 13:00, which meant we were able to get ready leisurely, and have lunch before we left"

"Firstly you need to mention like there is no air conditioning for room. Just mention in the description ,"

"Great place to stay in Tenterden, central, staff all lovely, breakfast a delight just what we needed, lovely characterful charming room and place."

"lovely stay"

"airconditioned - very nice in current recurrent heatwaves."