Khách sạn gần Trung tâm du khách di sản Moorcroft tại Stoke-on-Trent

"Convenient locatiin"

"good service and staff"

"Received a parking charge even though we went to reception on arrival and correctly wrote our car registration correctly on a form provided by staff. Wife rang hotel today and person who answered automatically guessed what the issue was suggesting this is a very common issue with this hotel. He took the expedia booking number and apparently got it cancelled. I rang separately to ask why this happened and hotel staff could offer no explanation which is quite worrying, so please be aware when...

"The receptionist was very helpful and professional "

"We needed a place close to Stoke for an event we were all attending with friends. This place was perfect for the 6 of us that stayed there. The hours is very large, with a large kitchen and all amenities. We did not use the TV, so unsure of that function and options. It was nice to have 2 full bathrooms. There is a large fenced back yard where kids could play."

"Terrible communication and not clean at all "

"Apart from me having to contact them and the stress of getting and returning the keys place and staying were great and hoatwas excellent at sorting it out just process and key access needs to be improved"

"Filty from the entrance to the kitchen and toilet. I coukd not have a shower or use the kitchen. The room is fine. The advert says private bathroom but it was shared. I had to go downstairs to the back of the kitchen to get to the toilet. Wont come back. "

"This was such a lovely gem of a place to find. The owner was super friendly, absolutely loved the room and the space and coolness during hot summer. Thank you for also giving me a choice of the room. I will most certainly book again"

"The host was very kind and helpful. The room was small for three people, and hot. It was right on the road so we had to keep the window closed all night. Perhaps an upstairs room would be more comfortable. The stay was certainly fine, but quite simple/basic."

"Would defo recommend this hotel to stay small rooms but super clean and breakfast was superb all staff where very helpful."

"I booked two rooms as a last minute stay. Immediately on bookimg I had two phone calls that I missed as I was in my way to the accommodation. I then received a text message to tell me they could not accommodate my booking and to cancel. I was adviced by Expedia not to cancel as this would be against the cancellation policy - I am still trying to get a refund and will probably have to esculate the process"

"Staff not available to reception"

"It is listed as: Entire apartment, Sleeps 2, Popular amenities, Self-parking included, Garden, Free Wi-Fi. The term Entire apartment is missleading. The fact is it is a room in a house. It is ensuit. This room is on the 1st floor. The Kitshen is shared and is on another floor. There is double bed, so technically you can have 2 people sleeping on the same bed. There is single parking lot infront of the house, but there are other parking lots walking distance from the house, for free. There is...

"This hotel bears no resemblance to the images. The restaurant is closed and the bar poorly stocked I was recommended to go out. The only food offering was Mini Cheddars. The room's TV did not work, and it was not clean. Part used complimentary shower gel was available however. The door handle to the room came off in my hand. Parking was complimentary but there were no signs to indicate this so I parted with £12 before finding out. Yes, this hotel is cheap, but unless you are desperate, I would...