Search Hotels Near Nottingham Council House, Nottingham

"Staff was so welcomeing on arrival. Smooth check in,loved the little brownie gift on arrival. They also managed to decorate the room for my partner‘s birthday with some towel art shaped into a cake which I thought was lovely and along with a nice message. "

"We only stayed for one night, but overall it was pleasant. The reception area smelled great and made a good first impression, and the staff were genuinely helpful and friendly. I asked for a high-floor room at check-in and they accommodated the request, which I appreciated, although it was right next to the lifts and that wasn’t ideal. That said, I didn’t hear any noise. The room itself was clean and well kept, the bed was comfortable, and the shower was nice and warm with decent water pressure. All in all, a solid stay that did what it needed to do."

"The staff were amazing at the hotel, especially Darren who checked us in. The rooms decor is a little old fashioned however beds were comfy & the room was good size. "

"The staff were really helpful and the room was spotless "

"Unfortunately, our stay fell short of expectations. On arrival, around half of the cutlery and crockery was missing, and what was provided was dirty and still covered in food. There was also no washing-up liquid or sponge available until we specifically asked for it. The room itself was uncomfortably hot to the extent that we had to turn the heating off and keep the windows open, despite it being winter. The pillows were extremely thin, and even folding them offered little support. We also noticed that the Wi-Fi box was hanging loosely from the wall, which seemed unsafe. Despite the pre-check-in form clearly confirming two guests, only one set of towels was provided. When we reported these issues during check-in, we were assured they would be resolved while we were out and that we wouldn’t need to be present. However, on returning we found a note saying staff were unable to access the room and that we needed to report to reception."

"Friendly reception and well spaced room"

"Nice clean rooms an furnished to a high standard "

"Warm, clean room. Spotless bathroom. Perfect location. "

"Excellent staff friendly and helpful"