Khách sạn Outwood

"We booked here after previously having an awful experience at a different 5* london hotel…. And we fell in love with this place. It was a breath of fresh air to be treated like a valued customer at this hotel and the facilities and room immaculate with everything you could need and more."

"Breakfast was really great. Lots of choice and service was on par"

"My daughter and I had an amazing stay at Chelsea Harbour Hotel during our Wimbledon trip. From the moment we arrived, the staff made us feel so welcome and took great care of us throughout our visit. The hotel itself was excellent, and having access to the pool and gym was a wonderful bonus after long days at Wimbledon. We also used the in-room dining service several times, and every meal was delicious, fresh, and arrived promptly. The concierge and front desk were incredibly helpful with...

"everything was great except for housekeeping which for some reason did not want to service my room (and it was not messy) but I was there for a week and despite calls, never changed the sheets?! and never left facecloths and didn't refill the toileteries, the little pot with cotton buds etc was open and used from the last guest. Truly bizarre, i did talk to the manager when I left and they said they would reach out but not heard anything yet."

"Great stay and location"

"."

"Convenience"

"nothing"

"The advert for the apartment didn’t match reality. Lots of things didn’t work ie bedside charging table in main bedroom, lamp in bedroom, the sofa bed is missing one leg and the other is about to fall off, no kitchen towel or kitchen roll the second bed was not luxury foam as described, no mirrors in the apartment etc etc We very dissatisfied with the place"

"While a last minute booking due to a cancelled flight, we were blown away with the reception received and the quality of the hotel and rooms. Excellent."

"Breakfast was fresh! Staff kept on top of keeping it fresh"

"We stayed here overnight as our flight was delayed and arrived near the midnight. There is a shuttle at Gatwick platform 9 (south terminal) that will take you to this hotel for £5. The check in was straight forward and easy. The room was super clean with comfortable bed and quiet. Highly recommend for any overnight stay and easy access to Gatwick."

"position great for Tonbridge. Room clean and comfortable. Shower over bath mucky with mildew around bath taps etc. Needed sprucing up. No fans available and was very hot. Hotel old and tired. Could be thriving if money was spent on it. Cheap price. Cooked breakfast good"

"Great location right in the middle of Epsom race course, breakfast was nice and continually topped up. Only improvement to be made would be to add a swimming pool."

"It was OK, location is only best suited for the airport."

"Room not ready, told to go to the lounge bar. Took 30 minutes for any staff to even be there."

"Ggod breakfast, friendly staff. Excellent venue to access Hampton Court Palace, just make sure it is actually open to the public beforehand!"

"Very nice place to stay. Thank you"

"Stayed in the hotel with my husband and it was an amazing experience. Very lovely hotel. 10/10. Amazing amenities, clean, lovely ambience and great hospitality. I would definitely recommend."