Khách sạn gần Vườn Quốc gia Parkhall tại Stoke-on-Trent

"The property was fine, could do with a repaint and maybe new carpets as it’s dated. But staff were lovely and food was nice There wasn’t many plug sockets in the room so we had to take turns in using the only socket available"

"No food available on site,no cameras switched on for car park safety,crack in bathroom sink with units tired . All furniture tired and old. Tv we’re old and small.coat hangers missing and damaged. Very noisy residents made it hard to sleep "

"I booked two rooms as a last minute stay. Immediately on bookimg I had two phone calls that I missed as I was in my way to the accommodation. I then received a text message to tell me they could not accommodate my booking and to cancel. I was adviced by Expedia not to cancel as this would be against the cancellation policy - I am still trying to get a refund and will probably have to esculate the process"

"Apart from me having to contact them and the stress of getting and returning the keys place and staying were great and hoatwas excellent at sorting it out just process and key access needs to be improved"

"Terrible communication and not clean at all "

"Staff is good. Sleeping room is clean. Have to share bathroom with other guests. Toilet lock broken."

"Absolutely avoid at all costs - hubby and children were left without any place to stay when hosts lost booking"

"Property was clean. Not as stated entire property. Shared facilities. Bathroom via the kitchen on ground floor had child. Did not feel we could relax here as thought we had entire apartment. Outside next to little shop. Traffic island outside meant couldnt park outside and single line. Area around property made us feel unsafe- wasnt the best."

"Filty from the entrance to the kitchen and toilet. I coukd not have a shower or use the kitchen. The room is fine. The advert says private bathroom but it was shared. I had to go downstairs to the back of the kitchen to get to the toilet. Wont come back. "

"Room looked like it was still undergoing a refurbishment. Curtains poor standard with hooks missing Radiator cover missing shoddy paint work Door lock unfinished "

"Unfortunately, the property did not meet reasonable cleanliness or maintenance standards. On arrival, the oven and hob were visibly dirty with grease and residue, and the kitchen overall did not appear to have been properly cleaned. There was no bin provided anywhere in the property, only loose bin bags left for guests to manage waste themselves. The bathroom showed visible mould around the shower area. This is a hygiene issue that should not be present in a paid short-term let. The sofa in...