- Thích: Sạch sẽ
- Không thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ
I booked this hotel because of the high reviews rating, which to my disappointment didn't match the value I was looking for when I reached.. I was confused why it had such high ratings. Then when I wanted to ask for a late checkout, they said they'd only give it to me if I go to the reception and give a 5-star review in front of them, which explained why they have such a false high rating. The staff isn't friendly, the breakfast lacks options for vegetarians and vegans, there's not even water in the lobby, and they would charge you an extra money if you need an ice bucket, which is usually free in other hotels. Also they "forgot" to give me back my deposit when I checked out, then I remembered to remind them last minute, they said if I don't ask for it they don't give it back!! They mention they have a beach shuttle but the timings are bad, only every 2 hours, I ended up taking taxis instead of waiting 2 hours for their shuttle service. The location is inconvenient, it's a dead area, nothing around. I was disappointed and highly don't recommend.