Khách sạn Ponteland

"Very friendly staff and great location for the airport "

"Superb location, spotlessly clean room, attentive staff and amazing food."

"Fantastic Services always bar great food first class. Alicia and the rest of the bar team were a credit to the business. "

"Room clean ,bed amazing so comortable staff so friendley love this place x "

"Great hotel. Clean, modern and well appointed rooms. Very lovely staff and feels very luxurious for a very well priced hotel. It's situated perfectly for the centre of Newcastle. I will return"

"We returned to Lumley Castle for our 50th anniversary - probably our 8th visit over that time. On arrival the receptionist was welcoming and friendly and we enjoyed returning to a four poster room in the castle. Staff service throughout the hotel - room, bar, dining room was excellent. The hotel was beautifully decorated for the Christmas season and it was warm and clean. Our friends in a courtyard room were very happy with their experience. We enjoyed a fabulous dinner from the long menu...

"The room was excellent and the breakfast was really good."

"What a wonderful stay. I highly recommend Ramside hall for a getaway. Excellent spa and views."

"Hotel in total everything "

"Everything was excellent "

"Spotless room. Excellent facilites and amazing breakfast"

"Staff were great, room was wonderful and the ambiance in the bar was lovely. Will definitely be back again."

"Lovely hotel, friendly helpful staff, comfortable beds and spotlessly clean rooms. Breakfast wonderful too. Highly recommend. We will be back 😊"

"A wonderful suite in the castle. The castle is wonderful. The staff are really friendly. An added bonus is the free tour of the castle, going into the history of the place and the owners overf the centuries. "

"Really friendly welcome, large and comfortable room for family, excellent value"

"Stayed pre going on the ferry was a great location and excellent hotel . Would defo stay again "

"The hotel has fabulous Christmas decorations that make it feel even cosier and more inviting. The staff were really friendly, professional & welcoming. The room was a good size and clean and well presented, as was the bathroom. The bar area was relaxed and had a nice atmosphere. Only one issue during the visit. The breakfast sandwiches were in stotties that seemed a bit stale. We didn’t feed this back at the time, which I now realise was unfair. Apologies."

"The staff were lovely throughout the hotel."

"Great room great value for money "