Khách sạn gần Ponteland Leisure Centre tại Newcastle-upon-Tyne

"For the last 2 times we were checked in by a staff member who was not customer service or caring at all!! Very cold and not willing to help in any way. The first time we had 4 suitcases to take to our room and outside the hotel there was an airport trolley. My husband loaded it and as we passed the desk were told we couldn’t take it to the room. We had planned to bring it straight back down stairs. The second time my husband booked the room for me and didn’t realise it was in his name. She...

"It was a definite 5 star for us."

"Woke up 7.30 am by cleaning staff. Asking when I check out as they wanted to get done."

"The staff were excellent and helpful."

"Do not stay here, it needs demolishing. If you are desperate for somewhere to sleep consider getting a sleeping bag and sleeping on the streets! It was a walk in, walk out and find another hotel scenario!"

"Definitely. Recommend to stay here close to the airport and close to the metro. Transportation shops are very close by. Walking distance "

" Stayed 31 Oct–1 Nov 2025 at Any One Apartments (booked via Hotels.com). The experience was disappointing from arrival: waited ~15 minutes outside due to lack of staff support and found access confusing with multiple locks. The listing was misleading—what I expected to be a self-contained apartment had key facilities (sofas/TV) in a communal area, and the room itself was very small. The shower was lukewarm and the holder broken, so it had to be handheld. The bed was too small for a 6-ft adult....

"room was very clean and modern. the only downside was it was a bit dark could do with mirror being near window . breakfast was ok not worth the flat rate we were charged tho. better value eating else where. evening meal was great lots of choice and portions huge. staff were very friendly and helpful. loads of parking spaces for being a large and busy hotel. lovely swimming pool.would definitely stay again"

"Room clean, price can be cheaper for that kind of the toom"

"Second stay at this hotel and it didn’t disappoint. The rooms are stunning, spotlessly clean and very comfortable. Food is exceptional and the staff from reception to the bar are amazing. Looking forward to my next stay. 10/10."

"Room was damp and smelt horrible, particularly the bathroom. Was also very noisey from the floor above"

"Good"

"Clean and friendly staff "

"This centrally located hotel is perfect for a trip in or around Morpeth. We were a group of four in two rooms. The rooms were large and spacious, and the beds comfortable and clean. The rooms and public areas would benefit from some decoration as they detract from the fantastic customer service the staff offers. We wouldn’t hesitate to stay again if we were in the area"

"The whole process of being able to stay there was awful. I had emails asking me to verify my identity but no correct link sent. I was threatened with a cancellation without refund desite the fact they had not given me the opportunity to do what they asked. Having finally been sent a link I verified and arrived to be told this was very common. At the property Fire Doors were constantly janmed open."

"Cleaning was not good enough, webs in showers and mould. Stains on sheets and the dishwasher was not working. We was forced to pay for cleaning, despite all this. Dont recommend this, we felt cheated on."

"Clean room, good free breakfast and free parking"

"We stay on a regular basis. Free car park. The beds are rock hard so request a mattress topper. Excellent restaurant and a very easy walk into Jesmond very helpful staff"