Khách sạn Puddington

"Unfortunately, the experience in MacDonald Craxton Wood was not the best. Starting with our room not being ready for the 3pm check in. Our room then was not the cleanest. The jug of water was also not fresh with the water from the last guest still being in it, lack of plugs in the rooms and the TV was not smart. We then discovered the next day after returning from a busy day out the rooms aren’t serviced unless you request it. Now reception did give us fresh towels when asked but didn’t...

"Great room in the Mews. Clean, comfortable, modern and functional. Loved the cafe on site for an easy, convenient breakfast to set me up for the day. Designated parking was easy and included."

"Beautiful property in lovely grounds. It was a very last minute break, and we just opted for a Classic Room, but it was spacious with an excellent bathroom and a beautiful view of the gardens. The staff were friendly, helpful and efficient throughout. We wouldnt hesitate to recommend the hotel and are already looking forward to a return stay."

"EXcellent,5 star hotel come pub and restaurant.Thoroughly clean throughout,excellent choice of real ales, excellent varied menu,ultra clean super king bedroom,overlooking the Dee marshes,and nice views over to Wales!Our favourite place to stay locally,just an hour travel from Merseyside area.a.Well be back soon!"

"Pros: lovely breakfast, nice aspect to the room and comfortable bed. Staff are delightful Cons: bathroom is a little tired - mildew and taps not fully working - but workable. "

"Excellent welcoming staff both in the Hotel and Spa."

"The location of the property is fantastic. The biggest disappointment was we stayed over a very hot weekend and there was no installed air-conditioning therefore a Mobile Aircon unit was brought to the room but it didn’t work and the room was absolutely sweltering all weekend. We couldn’t sleep during the heat and it spoilt our stay."

"Accommodation is fine. Breakfast menu is a selection of fried, unhealthy or coated in butter. Needs to be better to compete with other local providers"

"Lovely hotel and location , sadly if I had known renovations were taking place I would have booked another location. It was not pleasant with workmen walking past the window on the scaffolding"

"All good, no problems"

"The hotel is in a very good location. The staff are friendly and helpful. The room is clean and spacious."

"Great room, staff were very friendly and helpful Great swimming pool and facilities"

"Room was lovely & clean, staff were friendly & helpful, lots of parking available & an EV charge point"

"We enjoyed our stay and would recommend for anyone wanting to stay on the Docks in Liverpool. Very short walk to many activities including Beatles tours and many bars and restaurants."

"The double beds were comfortable pillows awful Had to change rooms for second night twin beds not large enough moved easily Pillows equally as awful . No walk in showers which make it difficult for people not able to use bath. Was told well if it’s only for one night did it matter and it was business people using hotel Room 111 opposite housekeeping i had to complain three times from 8am-10 for noisy chatter and Five staff were outside my door laughing and joking. I was there to rest after a...