Khách sạn trọn gói tại Puerto Plata, từ 4.601.054 ₫

"Good"

"las atenciones del personal fueron excelentes, la comida muy buena aunque un poco condimentada, si tengo una observacion, al momento de la reserva si ven que es familiar no poner en 4to piso aunque habia ascesor estaba dañado y lo estaban reparando justo el lunes dia que nos fuimos y fuimos por 4 dias 3 noches"

"Deben mejorar varios aspectos. Desde que encendíamos el aire acondicionado, comenzaba a salir agua del techo y terminaba acumulándose en el piso de la habitación. Llamamos varias veces al lobby, pero nunca contestaron. Luego fuimos personalmente a Atención al Cliente, donde nos dijeron que enviarían a alguien para solucionar el problema, pero esa persona nunca llegó. Además, los tragos como la piña colada y otros cócteles se servían muy aguados, aparentemente porque la máquina no funcionaba...

"I was very disappointed with my stay, especially considering how expensive it was. First, there is no bottled water, coffee, or any type of beverage provided in the room. I'm not sure what the point of having a mini fridge is if it's completely empty. Instead, you're given one large glass bottle that you must refill yourself downstairs. And if you want the water cold you must go to the buffet area, We requested more water, and after waiting three hours, someone brought us...another empty glass...

"Unfortunately, our experience at this property was very disappointing. It appears that at one time it may have been a great resort, but now it seems to be in need of better management. An all-inclusive resort should strive to provide a pleasant and welcoming atmosphere for all guests. Most staff members seemed to follow a script and did not appear genuinely interested in providing friendly, personalized service. The hotel also needs to upgrade its beds and pillows, as they were not very...

"I booked the resort for my parents and their friends and they loved everything, the food, the staff were amazing and the cleanliness was great. Thank You"

"Great views. The hotel itself was not impressive. The adults only resort is actually part of a family resort and was full of children. With the exception of 2 pools. The taxi’s block uber drives and drive up the fees. Would not go back."

"Sosúa by the Sea is a hidden gem. The staff was amazing and the hotel is well kept. The rooms are rustic and the amenities are very nice. This is not an all-inclusive hotel so please note that you will have pay for your food, drinks and room safe. The views are breathtaking. My husband and I will be back next year."