Khách sạn Punta Allen

"Best place"

"La atención de la recepción. Y de la llamada telefónica previa que tuve pésima. Con ganas de no vender. Y de la chava de recepción si atendió Pero les falta más atención al público. Actitud de servicio y que hagan sentir especial al cliente. Les ayudaría mucho En África así son."

"Todo el personal esnsuper amable, podimos hacer check casi 2 hrs antes y eso se agradece. El lugar esta deteriorado por las condicoones climaticas pero enngeneral esta limpio y ofrece las comodidades básicas "

"Wonderful hostess. Lovely cenote, it is slightly busy during the day as the Cenote is shared by 4 establishments. In the morning and evenings it is peaceful. The grounds and the yoga room were serene. No AC was fine in April. Lots of mosquitoes. The bed nets helps but the screened porch doe not keep them out. Keep in mind this is at the end of the hotel zone so it takes 25-45min to get here from the main intersection with the Tulum traffic. Overall if you are looking for glamping experience,...

"The place was very cute and right in the beach. The staff was amazing, the accommodations were amazing for my stay. The only hiccup for me was the lack of hot water. I took cold showers most days."

"Everything was exceptional. Clean, quiet and friendly! Very tropical almost like staying in a tree house. However it is seaweed season and the ocean was unusable because it was excessive and had an odor. The food was delicious as were the drinks. The area has many high end restaurants with entertainment. However the taxi's were expensive for a very short ride. By the way the hotel does not have televisions but in reality it wasn't missed. The option of showering outside privately in your...

"wonderfull"

"Great front staff to help planning vacation days and packages"

"Beautiful hotel on the beach. Staffs were really nice and restaurant was amazing. One thing I enjoyed and was thoughtful, room came with beach bag, cover-up and botanical bug spray. Beds were also very comfortable."

"Unfortunately, our 4-night stay at Playa Canek Beachfront Eco Hotel was very disappointing and far below expectations. We understand this is an eco-style property, but many of the issues were related to cleanliness, maintenance, and basic guest comfort — not the eco concept. When we checked in, the suite was extremely hot and muggy. The downstairs area felt dirty, the bedding appeared unclean, and the bathroom was in poor condition. One sink did not work, the other had very low water pressure,...

"Prachtig resort met klein zwembad. Huisjes zijn van riet en super mooi. Personeel is erg vriendelijk en behulpzaam. Wij waren niet in het hoogseizoen waardoor er geen keuken open was voor drankjes, lunch en diner, wel prima ontbijt. In de buurt is voldoende te eten en winkelen. Neem een kamer met airco. De kamers bovenin hebben geen airco en zijn niet te doen bij warmte. Parkeren kan op het terrein of voor de deur."

"We had a wonderful time, everything was Todo Bien!"

"Everything is an extra cost. Breakfast is limited. Rooms have sand in and on arrival. No facilities to shower in after checkout. We were also not told about bug spray being an extra charge - we were STUNG badly at checkout. The guy who showed us to our room said it was all complementary on the coffee table … it’s not."

"The room and shower amazing, great staff "

"We had a wonderful stay at this hotel. The property looked exactly like the photos, and everything was clean, comfortable, and well maintained. The location was excellent, making it easy to explore the area and enjoy nearby attractions. The staff was friendly, attentive, and always willing to help with anything we needed. We truly enjoyed our stay and would definitely recommend this hotel to anyone looking for a great place to stay."

"Amazing staff and beautiful hotel!"