Hiên

Nhận xét về Hotel Monte Cenci

4 out of 5
Hotel Monte Cenci
Via Beatrice Cenci, 10, Rome

Nhận xét

9,4

Ngoại hạng

Đánh giá 10 - Xuất sắc. 550/752 nhận xét" "
Đánh giá 8 - Tốt. 137/752 nhận xét" "
Đánh giá 6 - Được. 46/752 nhận xét" "
Đánh giá 4 - Kém. 12/752 nhận xét" "
Đánh giá 2 - Tồi. 7/752 nhận xét" "

9,6/10

Sạch sẽ

9,6/10

Nhân viên & dịch vụ

8,8/10

Tiện nghi, dịch vụ

9,0/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,8/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Mo, Frisco

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
excellent staff service , clean and very walkable to everything I need to see!
Lưu trú 5 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Cindy

Đi theo nhóm, Đi cùng bạn đồng hành
Thích: Tiện nghi, dịch vụ
We loved our stay. It’s the perfect central Location to be able to walk and do everything we wanted to do. The staff was so wonderful and helpful for ideas, reservations and just fun to talk to!! We highly recommend and would stay there again.
Lưu trú 4 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

David

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We loved our stay. Four nights in May. Walked all over Rome and hit most all of the iconic sites.
Lưu trú 4 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Mark

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This is a great boutique hotel in a quiet location, very walkable to many areas of Rome. It was right by the Tiber River, and we felt at home the minute we walked in. The property has a great rooftop terrace where we enjoyed breakfast each morning. The hotel staff was very helpful throughout our stay as well. Highly recommend!
Lưu trú 3 đêm vào Tháng 5, 2024

8/10 - Tốt

David, Hemel Hempstead

Đi cùng bạn đồng hành
Thích: Nhân viên & dịch vụ
The property was clean and staff very helpful. The decor was somewhat basic and could do with an upgrade (our bedroom door frame seemed to be very damaged?) . Location was very good for sights, restaurants etc.
Lưu trú 4 đêm vào Tháng 4, 2024

10/10 - Xuất sắc

Irma

Đi cùng bạn đồng hành
The staff was very helpful Room nice and very functional Great location
Lưu trú 2 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Behnam

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very clean. Nice breakfast and good location. Walking distance to major tourist attractions.
Lưu trú 6 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Kristen

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We had a great stay for 3 nights in Rome at Hotel Monte Cenci. The location was fantastic. For those that are looking to be close to everything but also stay in somewhere a bit quieter this is the spot. You are about 10-15 mins to all the major sites, but right across the river from Trastavere for the best dinner spots. The staff was friendly and helpful, and our favourite meal was from their recommendations. Our room was a little smaller than expected, but by European standards the bathroom was great including the rain head shower and everything was clean and well kept.
Lưu trú 3 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Mark Richard

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Location was excellent. All major monuments were within walking distance. Restaurants and nightlife just over the river in Trastevere. And the best gelateria in Rome … Alberto Pica … only 2 minutes away!
Lưu trú 5 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Monica

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
A very nice breakfast was included. We arrived early in the morning and were giving coffee and croissants. Our room was upgraded. The area is very quiet and the rooftop terrace is lovely. The location is perfect! So walkable to Trastevere as well as the historic center and lots of food options. Also minutes walking to the Largo Argentina where you can find a bus to anywhere in Rome. The hotel arranged for a car to pick us up at the cruise ship terminal as well as to the airport at the end of our stay. If you need a lot of English language TV in your room, you won't find it. But you are not in Rome to watch TV. I would stay here again.
Lưu trú 4 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Stephanie

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very clean, friendly staff and nice spacious room and bathroom.Wish we could have stayed longer!
Lưu trú 1 đêm vào Tháng 4, 2024

10/10 - Xuất sắc

Ryley

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great hotel! Perfect location, large rooms and extremely friendly staff. Highly recommend!
Lưu trú 6 đêm vào Tháng 4, 2024

10/10 - Xuất sắc

Karen, Berkeley

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This was a great location. Close to things and yet quiet. Easy to find from anywhere. Close to a lot of restaurants and stores and banks. Beautiful rooftop patio. Nice breakfast in the morning and a bar for drinks. Staff was great!!!!
Lưu trú 4 đêm vào Tháng 4, 2024

8/10 - Tốt

Pierre, Beirut

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It was very clean, convenient and friendly staff
Lưu trú 1 đêm vào Tháng 4, 2024

8/10 - Tốt

Abby

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Everyone was very welcoming and friendly. From the time of booking until the time we checked out. They always were willing ti help or answer questions. The hotel is not the nicest in Rome, but you can tell they care about their facility and their patrons. The rooms are small, but that is common in Europe. There was plenty of storage for clothing. We stayed 10 days and had ample room for clothing. The beds were average, not too hard, not tok soft. Breakfast was simple, but delicious. The location is unbeatable. You're about a 5 minute walk from the main road in Trestevere, where most of the best food and night life is located. 8 minutes from Largo Argentina and right near the heart of the Jewish Ghetto. We purchased the 7 day bus pass and we were able to hop on easily with usually less that a 10 minute walk to the bus stop. If we return to Rome, I would stay here again!
Lưu trú 9 đêm vào Tháng 3, 2024

10/10 - Xuất sắc

Jill, Jamaica Plain

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This was a comfortable, clean and welcoming hotel. It was modern with a classic look. It was located in an ideal location, walkable to anywhere and 1 block from a convenient bus stop. The staff— from the front desk, to the dining room, to the porters— were friendly & helpful. The front desk staff provided helpful maps, itinerary suggestions & restaurant recommendations as well.
Lưu trú 4 đêm vào Tháng 3, 2024

10/10 - Xuất sắc

Pierre, Beirut

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
AMAZING STAFF, Hotel and location
Lưu trú 1 đêm vào Tháng 4, 2024

10/10 - Xuất sắc

Christopher

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The location was amazing and the staff were all very friendly and helpful. The front desk staff especially were always very pleasant and easy to communicate with. I would highly recommend this hotel.
Lưu trú 5 đêm vào Tháng 3, 2024

8/10 - Tốt

Wolfgang, Dachau

Đi cùng gia đình
Thích: Nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Nicely located property in the center of Rome with friendly and courteous staff. The upkeep of the public areas could be better and the breakfast tends to be a bit limited as well. Not unusual for Italy though. All in all a good option if you want to be within walking distance of the main attractions and Trastevere quarter for dining and going out.
Lưu trú 5 đêm vào Tháng 3, 2024

2/10 - Tồi

Mark, Libertyville

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Nhân viên & dịch vụ
This property was just OK- I had a major problem with getting 2 nights credited back to me as we had to cut our stay short 2 nights- I WENT ROUND AND ROUND WITH THE HOTEL VIA EMAIL AND THEY NEVER SATISFIED ME- THEY WERE REALLY UNPROFESSIONAL AND RUDE
Lưu trú 6 đêm vào Tháng 3, 2024

8/10 - Tốt

Birgit

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 5 đêm vào Tháng 3, 2024

8/10 - Tốt

José

Lưu trú 6 đêm vào Tháng 3, 2024

10/10 - Xuất sắc

Jordan

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff was wonderful and so accommodating. It’s in a great location for those walking to everything in the city. Beautiful lobby. My only 2 notes was that 1) the buzzing to get into your room with the keycard was wildly loud and seemed unnecessary - also rude for neighboring rooms still sleeping. 2) the bathroom wall was thin. I could hear the other room using the restroom… but those are small notes. I would recommend this hotel!
Paolo trả lời vào 26/03/2024
Thank you for sharing your experience at Hotel Monte Cenci. We are delighted to hear that our staff contributed to making your stay enjoyable and that you appreciated the central location of the hotel and our beautiful lobby.We take your feedback seriously and apologize for any inconvenience you may have experienced. We have taken note of your observation and are exploring possibilities for improvement. We greatly appreciate your recommendation and hope to have the opportunity to welcome you back to Hotel Monte Cenci for an even more enjoyable stay.

4/10 - Kém

MICHAEL

Lưu trú 7 đêm vào Tháng 3, 2024

10/10 - Xuất sắc

CarolineJamie

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Beautiful hotel with friendly staff and comfy beds.
Lưu trú 5 đêm vào Tháng 3, 2024
Paolo trả lời vào 26/03/2024
Dear Caroline, thank you for your kind words! We're thrilled to hear that you enjoyed your stay at our beautiful hotel and found our staff friendly. We take pride in providing comfortable accommodations, and we're delighted that you found the beds cozy. We hope to welcome you back for another pleasant stay in the future!

8/10 - Tốt

Charles

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lovely hotel in a quiet location. Short walk to local attractions, bus stop and River Tiber. Would have liked a better selection of hot items at breakfast. Hotel staff very friendly and helpful.
Lưu trú 6 đêm vào Tháng 3, 2024
Paolo trả lời vào 26/03/2024
Dear Charles, Thank you for sharing your experience with us! We're delighted to hear that you enjoyed your stay at our lovely hotel in its quiet location, close to local attractions, the bus stop, and the River Tiber. We appreciate your feedback regarding breakfast and will certainly take it into consideration to improve our offerings. It's wonderful to hear that you found our staff very friendly and helpful. We hope to have the pleasure of welcoming you back in the future!

8/10 - Tốt

jay

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice hotel only issue was no A/C
Lưu trú 3 đêm vào Tháng 3, 2024

10/10 - Xuất sắc

Daniela

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff is excellent. Very efficient in service and accomodations. They even offered to get kosher breakfast for my wife, at no expensive, just a simple kind gesture. Rooms were clean and tidy. The location is right by the historic Jewish ghetto and several other great attractions.
Lưu trú 2 đêm vào Tháng 3, 2024
Paolo trả lời vào 26/03/2024
Thank you for your wonderful feedback! We're thrilled to hear that you had a positive experience with our staff and that they were able to accommodate your needs efficiently. Providing excellent service and ensuring our guests' comfort is always our top priority, and we're delighted to hear that we could offer a kosher breakfast for your wife as a kind gesture.We're also glad to hear that you found the rooms clean and tidy and that you enjoyed the hotel's location near the historic Jewish ghetto and other attractions. It's wonderful to know that you had a memorable stay with us.We truly appreciate your kind words and the time you took to share your experience. It was a pleasure having you as our guest, and we hope to welcome you back for another enjoyable stay in the future. If there's anything else we can assist you with, please don't hesitate to let us know.

8/10 - Tốt

Vanessa

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 3, 2024

10/10 - Xuất sắc

ROBERT

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Not exactly in a normal city shopping area. Definitely not tourist shopping. A quiet and business like location. Close enough by Uber to major sites. Room was nice. Breakfast was very good.
Lưu trú 3 đêm vào Tháng 2, 2024
Paolo trả lời vào 26/03/2024
Thank you for sharing your experience. We appreciate your feedback regarding our hotel's location. While we are not situated in a typical city shopping area, we do offer a quiet and business-like environment that caters to various needs. It's worth noting that our location is one of the best in Rome for accessing the main attractions on foot. Additionally, for those who prefer using Uber or taxis, we are conveniently close to transportation options. We're pleased to hear that you found the room nice and enjoyed our breakfast offerings. We hope to welcome you back for another pleasant stay in the future. If there's anything else we can do to enhance your experience, please let us know.

8/10 - Tốt

Anne Hollyer, Great Rissington

Đi cùng bạn đồng hành
Well appointed property with really accommodating, pleasant staff. Breakfast is the same daily - was hoping for something different after three days. Booked a superior room which did not have a plush chair or couch, however it was comfortable with a very nice bathroom. Located in a back street, convenient for sightseeing and within walking distance of restaurants, bars etc.
Lưu trú 3 đêm vào Tháng 2, 2024
Paolo trả lời vào 26/03/2024
Thank you for sharing your feedback. We're delighted to hear that you found our property well-appointed and our staff accommodating and pleasant. We apologize for any disappointment regarding the daily breakfast offerings and the lack of variety after three days. Your comments are valuable to us, and we'll certainly take them into consideration for future improvements. We're glad that you found your room comfortable, with a very nice bathroom, despite the absence of a plush chair or couch. Our convenient location on a back street makes it easy for sightseeing and exploring nearby restaurants and bars on foot. We appreciate your patronage and hope to have the opportunity to welcome you back for another enjoyable stay. If there's anything else we can do to enhance your experience, please let us know.

10/10 - Xuất sắc

Christoph

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 7 đêm vào Tháng 2, 2024

10/10 - Xuất sắc

Merlin Alexander

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Wir waren 7 Nächte im Hotel. Die wichtigsten Sehenswürdigkeiten in der Stadt sind alle zu Fuß erreichbar, wenn man ein kleines bisschen Ausdauer mitbringt. Das Personal ist freundlich und zuvorkommend und das Frühstück eine Freude. Insgesamt ein überaus angenehmer Aufenthalt !!
Lưu trú 7 đêm vào Tháng 2, 2024

10/10 - Xuất sắc

Laura, Jersey City

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
My son and I really enjoyed our stay here. The entire staff were kind and exceptionally helpful from the moment we checked it to when we checked out (6 days). The room was cozy and clean. The breakfast was lovely. Highly recommend this charming hotel! We would definitely stay there again!
Lưu trú 6 đêm vào Tháng 2, 2024
Paolo trả lời vào 26/03/2024
Thank you for your glowing review! We're thrilled to hear that you and your son had such a wonderful stay with us. Providing exceptional service and hospitality is our top priority, and we're delighted that our staff made your experience memorable from check-in to check-out. It's fantastic to know that you found the room cozy and clean, and that you enjoyed our lovely breakfast offerings. Your recommendation means a lot to us, and we would be honored to welcome you back for another stay in the future. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to hosting you again soon!

10/10 - Xuất sắc

Heike

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Hübsches Hotel um Rom zu Fuß zu erkunden.
Lưu trú 3 đêm vào Tháng 2, 2024

10/10 - Xuất sắc

Gregory

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Hotel Monte Cenci is a great location within a 10-15 minute walk to nearly all the sights! Hotel was super clean, and the breakfast was great. Staff were wonderful! If we ever get back to Rome, we will stay here again.
Lưu trú 5 đêm vào Tháng 2, 2024

10/10 - Xuất sắc

Peter

Thích: Sạch sẽ, nhân viên & dịch vụ
Liked the atmosphere and the location. Great neighbourhood.
Lưu trú 1 đêm vào Tháng 2, 2024

10/10 - Xuất sắc

Martial

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Hotel très bien placé. Un personnel excellent,a l écoute et professionnel Très bon séjour a rome
Lưu trú 4 đêm vào Tháng 2, 2024

8/10 - Tốt

Wai

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Fantastic service throughout the 3 nights that we stayed with our family. Breakfast was good Beds were comfortable The only downside was the air conditioning. Luckly it wasn’t too hot or too cold so we didn't say anything in the end. Thank you!
Lưu trú 3 đêm vào Tháng 2, 2024

10/10 - Xuất sắc

Joseph

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great hotel within easy walking distance of the pantheon
Lưu trú 3 đêm vào Tháng 2, 2024

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Five star Rome hotel
Hotel Monte Cenci is located in the old Jewish neighborhood. Beautiful hotel and guest services was very good. Front desk service gave us great restaurant recommendations and car service. The hotel is close the Tiber river and many historical attractions.
Lưu trú 7 đêm vào Tháng 12, 2023

10/10 - Xuất sắc

Jamie

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lovely hotel, very friendly staff. Excellent place to stay
Lưu trú 4 đêm vào Tháng 12, 2023

10/10 - Xuất sắc

Tamaki

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We stayed here as a couple for seven days to attend Christmas Mass at St. Peter's.It was our first trip to Rome. The location of this hotel is excellent, as everyone says, and we were able to walk everywhere. And the people at the hotel were friendly, and even though we didn't speak the language well, The choice of hotel is an important part of any trip, and I think it was the hotel that made our trip so wonderful. If there was any problem, they were quick to respond.Not a single inconvenience.I can't wait to see them again.A lovely hotel.
Lưu trú 7 đêm vào Tháng 12, 2023
Paolo trả lời vào 29/12/2023
Dear Tamaki,Thank you so much for taking the time to share your wonderful experience at Hotel Monte Cenci. We are thrilled to hear that your stay with us during the Christmas season was enjoyable, and we appreciate your kind words about our location, staff, and service.It's heartening to know that you felt the hotel played a significant role in making your trip to Rome memorable. We are grateful for your understanding and patience with any concerns that may have arisen during your stay, and we are pleased that our team was able to address them promptly.We would like to express our gratitude for your kind sentiments, and we look forward to the opportunity of hosting you again next year. We are eagerly awaiting your return and are excited to provide you with more excellent suggestions on restaurants and must-see attractions in Rome.If you have any specific preferences or requests for your next visit, please feel free to let us know in advance. Our team is committed to ensuring that your next stay with us surpasses your expectations.Once again, thank you for choosing Hotel Monte Cenci, and we can't wait to welcome you back for another memorable experience.Warm regards,Paolo & MC Crew

10/10 - Xuất sắc

Jacqueline

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 12, 2023

10/10 - Xuất sắc

Philippe Gabriel

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Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Enfin un hôtel qui mérite ses 4 étoiles ! La chambre propre et de bon goût, la douche thermostatique qui fait qu'on ne sait bat pas pour trouver la bonne température de l'eau, un réglage le premier jour et basta ! Le petit déjeuner est complet et bon même s'il ne varie pas d'un jour à l'autre, le personnel est d'une extrême gentillesse et le calme de la chambre grâce au double vitrage. On peut faire beaucoup de choses à pied, la Fontaine de Trevi est à moins de 30 minutes de marche par exemple. Hôtel situé dans le quartier historique du Trastevere il y a plein de restaurants tout autour. Bref cet hôtel est un petit bijou.
Lưu trú 7 đêm vào Tháng 12, 2023
Paolo the manager trả lời vào 23/12/2023
Cher Philippe,Nous tenons à exprimer notre sincère gratitude pour votre élogieux commentaire ! C'est un immense plaisir de lire que notre hôtel a répondu à vos attentes et mérité ses 4 étoiles à vos yeux.Nous sommes ravis que la propreté et le design de la chambre, la douche thermostatique, le petit déjeuner complet, la gentillesse du personnel, ainsi que le calme de la chambre grâce au double vitrage aient contribué à rendre votre séjour agréable. Votre mention de la proximité de la Fontaine de Trevi et des nombreux restaurants dans le quartier historique du Trastevere est également très appréciée.Nous sommes fiers de savoir que vous considérez notre hôtel comme un petit bijou, et nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite.Merci infiniment de votre confiance et de vos éloges.

8/10 - Tốt

saloni

Thích: Sạch sẽ, nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
One of the good properties in the central old Rome Pros: Smell from bathroom drain Rooms not heated for winter season Cons: One of the best customer service Great location

8/10 - Tốt

FERNANDO

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 7 đêm vào Tháng 12, 2023

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Fantastic service. Perfect location. Needs some maintenance in different areas. Overall great stay.
Lưu trú 4 đêm vào Tháng 12, 2023

10/10 - Xuất sắc

Diana

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Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The location is ideal. Absolutely central and walkable to everything you want to see but in a quiet pocket without throngs of tourists right outside your door. Restaurants from very good to AMAZING within blocks. The staff was so very, very helpful. We actually had a problem with the AC in our first room and they made a swift resolution, providing help to move us to another room. Super helpful with directions - not just how to get somewhere but also what to see along the way. Made dinner reservations for us over the phone since we had no Italian ourselves. Made sure we had umbrellas when we went out (the weather was very changeable while we were there). Breakfast on the roof was just lovely - we don't usually eat breakfast but we did so each day because the food, setting and service were so nice. Comfy beds and pillows.
Lưu trú 4 đêm vào Tháng 10, 2023
Paolo the manager trả lời vào 23/12/2023
Dear Diana,We wanted to express our heartfelt gratitude for taking the time to share such a thoughtful and glowing review of your recent stay with us. Your kind words have truly brightened our day!We are thrilled to hear that you found our location to be ideal, offering the perfect blend of centrality and tranquility. It's wonderful to know that our staff's dedication to providing exceptional service made a positive impact on your experience.We are delighted that you enjoyed breakfast on the roof and that the food, setting, and service left a lasting impression.Thank you for highlighting the comfort of our beds and pillows; we strive to create a home away from home for our guests.It was our pleasure to host you, and we sincerely hope to welcome you back in the future. If there is anything else we can do for you, please don't hesitate to let us know.Warm regards!

10/10 - Xuất sắc

Mariano

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Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
amazing location! walk to main Rome attractions!!
Lưu trú 3 đêm vào Tháng 11, 2023
Paolo trả lời vào 29/12/2023
Dear Mariano,Thank you for your enthusiastic feedback! We're delighted to hear that you found our location amazing and convenient for walking to the main attractions in Rome. It's always rewarding to know that our guests appreciate the accessibility of our hotel to the city's landmarks.If there's anything specific you enjoyed during your stay or if you have any suggestions for improvement, please feel free to share. We value your input and are committed to ensuring that our guests have a fantastic experience with us.We hope to have the pleasure of welcoming you back to our hotel in the future. If you have any plans for your next visit, don't hesitate to let us know how we can make your stay even more enjoyable.Thank you once again for choosing our hotel and for taking the time to share your positive experience.Best regards,