2/10 - Tồi
Xingjie
Đi cùng gia đình và trẻ nhỏ
20/04/2026
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Avoid at all costs — filthy and dishonest.
1. Sketchy neighborhood, not Vatican Prati; misrepresents proximity to major attractions (St. Peter’s Basilica, advertised as a 15-mins walk; 26 mins per Google).
2. Unacceptable cleanliness. The kettle had black buildup (photos taken after the first wash show residue coming off). It was so unsanitary that we avoided using any cups and even slept fully clothed. The shower gel dispenser was empty, and no coffee maker as advertised.
3. No clear instructions for check-in, and difficult to locate within a complex of multiple buildings, with no indication it is in Building A.
4. The host was dishonest and charged us extra. We are 2 adults and 2 kids, but the kids were somehow not included in the booking. At check-in, the host demanded €20 per child in addition to city taxes. This made no sense—we booked a quadruple room (one queen, two twins) advertised to accommodate up to 5 people. We were willing to pay if this was a standard policy, but when we checked Expedia, the price difference between 2 adults vs 2 adults + 2 kids was only 12 USD. After we pointed this out, the host changed the story, claiming €14 per child for towels, bed sheets, slippers, etc. When we said we hadn’t even opened the slippers, she changed her explanation again, saying slippers were free. Ridiculous—does that mean guests booking a room with 1+bed must only use one bed or be charged extra for touching other beds?!
Xingjie
Lưu trú 1 đêm vào Tháng 4, 2026
