Khách sạn gần Hồ Serpentine tại Luân Đôn

"La atención es excelente y la habitación enorme y encantadora"

"What a great place! So convenient for a family - we traveled with our 3 kids are were so happy."

"Great"

"The Royal Lancaster London was a disappointing experience and fell well below the standard of a five-star hotel. The customer service was consistently poor, staff were neither welcoming nor attentive, and interactions often felt defensive rather than accommodating. Guests were not greeted upon arrival, creating an uninviting first impression. The room amenities also felt dated and did not reflect the quality expected of a luxury property. Compared with other five-star hotels in Central London,...

"Very good hotel and staff. I am happy with the service during stay yearly"

"Excelente hotel!"

"We love that the hotel had air conditioning."

"Excellent value, whilst not a cheap option, it is definitively very good value. The staff were professional and accommodating. They allowed early check in because they had availability. They were friendly. The location is great. The units are great in size for a family, and basic provisions (coffee, detergent, dish soap, milk capsules, etc) are provided. The units are modern and in good taste, some items are a little tired from guest traffic, but, hey some times guests do give the equipment a...

"Amazing hotel! The staff were fantastic— so friendly, welcoming, and attentive throughout our stay. The hotel and rooms were spotless, and the beds were incredibly comfortable. Breakfast was delicious, with excellent service in the morning. The location is perfect too. We had such a wonderful stay and will definitely be returning. Thank you to everyone for making our visit so enjoyable! P.S. We loved the pillows! Would you mind telling us where they’re from?"

"Every member of staff we spoked to was very cheerful, polite and helpful. Everything was clearly explained. They had given us a complimentary room upgrade which is always a nice and unexpected bonus. The room was lovely, very spacious, clean and wonderful showers (multiple options 2 showers and a bath). Only comment is it isn't clear on Expedia that the pool is separate to the hotel and a separate cost but I do like to research the hotels a bit first and did see that on their website clearly...

"Vastly over-priced and surprisingly tired for a relatively new hotel - in room fixtures and amenities felt cheap for the price point. Overall service was very mixed (check in process was not helpful, overall service was slow, the check out process was a lot more friendly)"

"Among 5 star hotels in London, the Dorchester miss surely be at the top. The staff are really remarkable. Professional and efficient of course, but also very warm and genuinely friendly. Everything else about the hotel - the facilities, the food, the location, etc., are simply exceptional."

"We loved the property. It was clean, very elegant. "

"Unieke locatie, plezierig personeel, goed restaurant, goed onderhouden, schoon"

"The staff were amazing. We had some rough travelling with flights canceled and they really went above and beyond with service. Only negative is the price. But a property of this level is expensive."

"非常にコンパクトながらクラシカルで 重厚な伝統を感じるホテル。スタッフの方もみんな紳士的でテキパキと働き、気持ち良いサービスでした。 伝統あるホテルはどこもそうですが、館内も落ち着いた照明で、設備に関しては最新のものではないので、そこは少し不便さも感じ、好みが分かれる所だと感じました。 地下鉄、バス停もほぼ目の前、ハイドパークも通りを面して目の前で最高の立地でした！ チェックイン時にはアップグレード、チェックアウト時にもサービスして頂き大変お世話になり、ありがとうございました。"