Khách sạn Shustoke

"The staff were very helpful & informative. The breakfast buffet could have more items however it was still decent. For breakfast, we were offered vegetarian sausages seperately as the buffet did not have any vegetarian sausages. That was very thoughtful of the staff. The room had everything we required, a hairdryer, a fridge (requested earlier), a fan & were able to adjust the heating in the room. The spa facilities were nice & clean."

"Property very tired . Staff were friendly and very pleasant. Spa area not dirty but felt grubby . "

"Brief and comfortable stay"

"We had a really lovely stay at this hotel. From the moment we arrived, the staff were incredibly friendly and attentive, always happy to help and made us feel genuinely welcome. The room was comfortable, spotless, and wonderfully quiet—perfect for a relaxing night’s sleep. It’s clear that a lot of care goes into creating a peaceful and enjoyable environment for guests. Overall, a very nice stay, and I wouldn’t hesitate to return. Highly recommended! "

"Lovely and warm staff. "

"Had a grew overnight stay. The amenities in the room were great. Very comfortable, they thought of everything. Lots of parts are newly renovated and well cared for. The staff were really kind, friendly and helpful. Would definitely recommend "

"Easy to park, helpful staff, easy access to the pub next door for dinner. Recommend for a good value overnight stay."

"Don’t know"

"room was lovely and modern, unfortunately was a long walk to the room due to renovation works across the entire floor. Location was great, easy to get to the NEC from there with uber. Food was low point, very expensive and honestly the steak looked like a small burger in size and the mushy peas on the fish and chips looked like a snot smear on the bottom of the plate. Ended up eating elsewhere for rest of stay. "

"Lovely hotel"

"Great b&b ! V comfy room, delicious breakfast and v handy location "

"Yes"

"Dirt in the room and under the bed. Staff generally good. Booking came with a room upgrade due to status. Room upgrade didn’t occur despite the hotel being empty and having availability on their website. Emailed the hotel through Expedia app (replying to the message they sent me) asking questions. That was ignored and not responded to. Dinner food quality was poor considering my the level they quote themselves to be at and prices charged. Ice cream for dessert clearly suffering from freezer burn...

"Family friendly hotel, Clean rooms, responsive staff, free onsite parking. Breakfast was tasty. Restaurant served good food."

"Clean and comfortable rooms with a huge bed. Staff are friendly and approachable. "

"Quick check in. Location is perfect for the airport. Shops in the airport on 24 hour opening giving good snack options. Comfortable bed and room well soundproofed"

"Hotel and room really clean Leisure facilities really good"