Khách sạn Làng Tharston và Hapton

"Top hotel we have been to 5 start service on a daily basis. The spa was great and all the staff were helpful for all our needs. Would highly recommend and will be returning very soon"

"Room was shabby, furniture scratched and well-worn. Bathroom icy cold. However, on bringing these points to the attention of the staff, a heater was delivered - thank you. Obviously there was no quick solution to the shabbiness of the room (suite 2 Manor House). Some of the food was poor, but again on raising this, staff dealt with it. On balance, we feel the staff did what they could to manage our concerns."

"Accessible room. We love the spacious room with a fridge (so useful for some medication). The room was clean and stocked with basic tea, coffee and milk. The bed is a double. We would prefer a king-size but there would be less space around the bed. The mattress was very soft and not supportive. It was awkward, as people with reduced mobility, to sit on the side of the bed...my partner slid off. Also the bedside tables are tiny. More space is needed for medical equipment used at night plus a...

"Enjoyed the lunch"

"It started badly when, upon entering the room, there was a smell of cigarette smoke. Clearly, the room should have been decommissioned until it could be properly cleaned and fumigated. As the property operates on an automated basis (the key is retrieved from a key safe with a code supplied by email), there was no receptionist on duty. Luckily, we managed to find a helpful cleaner who was still on the premises, who was able to arrange for an alternative room. Although better, the room did not...

"Accommodation within student campus, run well and always happy to stay here. Basic and dated but if you just looking for a no frills bed for the night then its perfect"

"My favourite East Anglian hotel - recently refurbished, just as friendly and welcoming. As usual there were all sorts here, it's a proper 'local' - good food, good beer, good cheer! Lots of interesting opinions - all topical issues covered and easily overheard. The bar has two tellies now, and I enjoyed watching the end of an ODI (Sri Lanka won), and then some Happy Valley with mein hosts. I thoroughly recommend anyone to stay here (as long as you can do stairs), it's reasonably priced, the...

"Staff was very helpful, clean room, and great location"

"Hotel is tired in places needs some refurbishment. Staff very helpful. Breakfast average."

"Bathroom was not clean and the sink was cracked. It was difficult to get used to paying for meals before eating them! Staff were unable to raise a statement /receipt for payment! Parking was OK."

"I stayed here last year at Townhouse Hotel. I was greeted very warmly. The room was warm, clean bedding and towels and hot water, which is all I ask when I stay somewhere. Unfortunately there was no WiFi password anywhere, I never saw anyone to ask but I could have rung the telephone number but I was out both the days. Happy to return when I visit next year."

"This was the perfect place to stay for a special event at nearby Wymondham College. I was warmly (well, it was during the heatwave!) and cheerfully greeted by Tracey. My room was clean, well-prepared and provided me with all the facilities I required. It was extremely competitively priced. My thanks to the staff concerned for their part in a really memorable weekend."

"Walls in the room was dusty but overall rooms were clean. No issues with parking but disabled bay could have been little bigger. Staff were very friendly and welcoming. No hot beverage served in the evening."

"Great city centre location, excellent staff, very comfortable room."

"Excellent hotel! Excellent staff. I arrived late due to being held up at work so called ahead, the chap on the phone was kind enough to wait 1hr30 past the check-in deadline for me to get there, thank you! Had only booked the single room for 1 night, while the room could be classed as a little snug it was nothing less than very comfortable. The room is very well presented and incredibly clean, bed was super comfy and bathroom was spotless and of a decent size. Paid extra for the Full English...

"The bathroom was in a poor start of repair. The side bath panel was water damaged and obviously been treated and then left Showing further damage and falling apart. The bathroom mirror required changing with various black marks across it. The thermostatic controls were really stiff and couldn’t be fully used for both hot and cold. The markings for hot and cold faded and difficult to establish which way to turn. The bath had various stains around the plug hole and bath and certainly...

"A reasonable hotel with a good restaurant. Very good food available in the dining room, staff helpful and pleasant. A lack of heating and hot water marred our stay (in November) but otherwise good"