Khách sạn gần The Mailbox tại Birmingham

"Room was clean, staff were great. Any issues I did have were swiftly sorted and resolved. Really nice place to stay and 10 mins walk from new street station. Breakfast is a standard buffet style and really pleasant."

"Very good"

"Ordered room service at a late time of the night. Whilst I don’t expect gourmet at 1am it is reasonable to have something edible. £35 for 2 dry panini rolls isn’t really good enough and this could be improved. Also no spa - which should make the 5 star experience better."

"Good space with upgraded room. Comfortable and clean"

"Breakfast was fine Aircon was decent Bar staff were obnoxious 💩 , we are not just robots. Won’t be staying again"

"Spent a Saturday night at the AC Marriott Birmingham with my partner and came away with mixed feelings. The hotel has a lot going for it on paper - a great location, a genuinely comfortable bed, and a clean, contemporary feel throughout. The air conditioning was a godsend given the current heatwave, and the rooms look sharp with their modern aesthetic. That said, the design choices that make the place look good are the same ones that made for a poor night's sleep. The wooden floors, while...

"Staff really welcoming and pleasant. Rooms were perfect and clean. Plenty of extra air conditioning around the hotel due to extreme high temperatures. Quick check in and check out. Offered a glass of bubbly on arrival. Despite busy hotel and World Cup Football there was no noise so slept really well. Breakfast was lovely, great selection of food and juices. Perfect location and will definitely stay again."

"The apartment and building generally was beautifully decorated and gave a feeling of luxury. The presence of decent coffee, bottled water and luxury toiletries felt like little treats."

"I stayed in a smaller room. This is my 2nd visit. My only complaint is the pillows they are awful. Everything else is good. Staff super helpful, great easy parking. Nice touches like the fridge and coffee machine downstairs."

"Very helpful staff. Thank you!"

"Very clean. Booked in for a week. Not hassled by usual hotel domestic staff to change towels etc. Only if asked did cleaners attend. Microwave / combi oven instructions were not clear, but I managed. Really comfortable bed, powerful shower."

"The room and bed were clean and comfortable."

"Alexander the Great room really was great. Staff very helpful."

"Room was clean and tidy. Reception staff excellent even offered to put a birthday cake I was carrying into the fridge- just as well in the middle of a heatwave. Parking as always excellent"

"Unfortunately we were put in a room that faces the road where there are ongoing roadworks. These went on all through the night, we gave up at 7 am and went for breakfast then headed straight home. The lorries were constantly back and forth with reversing alarms going. I have complained to premier inn but they accept no responsibility for placing guests in rooms while this work continues. Avoid Waterloo Street Birmingham for the time being."

"Clean and comfortable."

"No air conditioning working."

"Good location. Staff amazing. Our bedroom was clean but walls need redecorating. Bed extremely comfortable. VERY noisy until 12pm (next to The Button Factory Pub)."

"Great location for the city center. Clean rooms and the breakfast was great!"

"AC system was not working. We kept changing rooms."