Giường và Bữa sáng tại Tuscany

"I had an emergency situation that could have required me to cancel my booking for two rooms for a one-night stay. I knew this could be the case, so I booked the refundable option. In the end, I was right and had to cancel, but by the time I got to the internet, it was 12:30 am on the cancellation day - a half hour after the deadline. I explained the situation to Expedia starting at 1 am. I called and messaged the hotel starting at 8 am to explain the situation. But despite all this effort...

"Front desk staff didn’t clearly know any knowledge for parking. Our room did not have working AC, even though it was advertised in our description when booking that we would get it. AC unit was blowing warm air all evening that gave us both sore throats and coughing. Our washroom in our suite that we booked was not washed toilet was cleaned. Garbage was not even disposed disgusting thank goodness we had two windows due to the AC, not working unfortunately only one of the windows we were able to...

"The hotel is PERFECTLY situated near the Ponte Vecchio bridge, in the old quarter a block from the Petti Palace. Checking in is a little wonky because you go to the hotel across the street and they give you the keys to the airbnb across the street. But you have all of the amenities of the hotel (including access to the breakfast and roof deck). The AC was fantastic, which was a life saver during the 100 degree heatwave. And when our flight out of Florence was cancelled at midnight, the young...

"Perfect!"

"Upon entering into our room a noticed a strong fetid smell, we told the staff who said nothing was wrong and there was nothing they could do other than offer perfume to ease the smell. Unfortunately we didn’t have time to look for another hotel and had to stay. Also, the toilet tank was draining constantly and it was very very loud. Needless to say, I would not recommend this place or go back to it."

"Everything was wonderful. I would suggest you knowing a little Italian before you go to Italy, but the accommodations were just up to my expectations. The staff was wonderful. The cleaning ladies were wonderful and the buffet in the morning was just what I needed. I would definitely go back and stay there and recommend it to my family and friends. It’s in a great location to go to all the smaller cities around it and you can either walk or take the tram for less than two dollars."

"beautiful hotel! staff is so friendly, we had a great time "

"everything about this hotel was perfect."

"Nice boutique hotel"

"Great hotel with beautiful, very clean rooms and an excellent location. We had a comfortable and wonderful stay and would definitely recommend it! Thank you, Dimitri, for your excellent hospitality!"