Khách sạn West Springfield

"Service ok"

"Good place to stay"

"Just wish they would have had a à la carte breakfast."

"Amazing resort feeling at this hotel but sadly pool wasn’t open which I had known. Very clean and only downfall was the horrible dial up internet speed which made me feel like I’m staying in farm land. FYI Internet speed was at the most 5mbps"

"Conveniently located. "

"All I can think about was the bed was so comfortable lol"

"Hotel was nice. Rooms are spacious & clean. During our stay only 1 elevator was working and during the morning the staff hadn’t loaded up & guests weren’t able to use it much. Most guests were utilizing the stairs. Breakfast wasn’t really a “buffet” as mentioned. It a continental breakfast with bagels, toast, yogurt & cereal. Nice for the price-point."

"The room was clean. I was in an existential crisis and the staff were so nice and understanding and curators. I was a mess and they were so nice. I’m so thankful hit for only them but also the free transit to the airport/ shuttle service. The driver was so personable and relatable and cute. Glad i chose to stay there during a hard period of time"

"There was garbage on the front lawn. No coffee machines in the room, only in the lobby.Breakfast was meager."

"Needs to update gym, enhance facilities."

"Staff was terrible. Worst experience ever"

"Clean"

"Very good experience. Good cleaning service and great breakfast too."

"Todo estuvo excelente. El desayuno me gusto mucho"

"Its ok"

"My room was dark and had an unpleasant odor"

"The staff was very friendly and accommodating. It's also not surrounded by a lot of other hotels so there wasn't much traffic. The room was spacious and clean and the complimentary breakfast in the morning was perfect for starting our day."

"The staff were wonderful."

"We stayed there just for a night while doing a road trip and the electricity went off by morning 6AM because of some transformer issue but I was hoping they would have some sort of backup power for few hours. There was no breakfast too because of the power outage. I understand about the power outage but they should have done some refund because we had to check out earlier than expected and didn't have breakfast either. We paid $120 dollars just to stay there for 5-6 hours"

"Excellent airport hotel, great facilities and breakfast also had a surprisingly good variety. Very useful airport shuttle to take to and from the airport, just a 5 or 6 minute ride. Staff were top notch too."