Khách sạn West Springfield

"yes"

"The room and service was wonderful I had a great time "

"Everything was so good"

"first, the staff are very gery friendly. however inside the room thete is no water or anything. when we asked i was tols that i need to go down to the reception to get a bottle of water !!! Also the reason why i booked it becaused i wanted a hotel near the airport. this is not bear at all. it's over 15 mins drive. the following morning when we had the shuttle to the airport, the driver won't drop our luggages unless we help him !!! i personally have a frozen sholder issue and i couldn't eveb...

"The breakfast is the best part, every time!!! The staff is super friendly. Parking is plenty. There are ice machines and a water bottle filling station in the lobby. "

"It was enjoyable. "

"Breakfast was great 👍Shutlle bus was very convenient "

"Breakfast was so so but overall the room was excellent. "

"Very clean hotel, everyone at the front desk was extremely nice and very helpful. Staff at the bar and restaurant went above and beyond for us. Have a lot of gluten free options, will definitely come back."

"Perfect place for an overnight before an early morning flight. Neat, clean and quiet."

"The area around the hotel is sketchy. Someone tried to break into my car. Weren’t it for that it would have been 5 stars. The property was clean, the rooms were spacious and bed comfortable. If you don’t drive then it’s worth staying here; if you park a vehicle, think twice or atleast try and park by the front."

"Clean room"

"The hotel was nice and staff were very friendly. We only encountered 1 staff member who wasn’t as accommodating as others. We traveled with a young baby and the staff were helpful with our requests for additional services. They are responded quickly to any issues in the room. The hotel location is good, uber was reasonable as it’s close to DC, the train station is about a 2 (long) blocks away but easy walk, there are a variety of food establishments and CVS within walking distance. Airport is...

"I only stayed one night so I can only comment on a few things. Our room was clean and the staff I engaged with was friendly and helpful. One disappointment was that there is a $9 fee for a parking pass for their lot. I think that’s ridiculous. I travel often and I’ve never been charged a fee to park in the hotels lot."

"No the room was was 82° in the room. I sweated all night. I took four showers I didn’t even sleep in the bed. I slept in the living room because there was a ceiling fan. I thought the buffet breakfast was inclusive, but it was not. There was a struggle to get into the building with my luggage because the door was so heavy and I am disabled all in all it was "

"Great stay in this Hotel. Staff are friendly and courteous. Offers meals and a bar which is great if you choose to stay onsite. "

"Its ok"

"WiFi & AC are not working "

"Service ok"