Search Spa Hotels in Xcaret

"Not recommended "

"Overall experience was mediocre. Room didn’t feel too clean. "

"Property is perfect. Food is great. Very convenient to get to Xcaret."

"Excellent resort, staff were amazing and food was fantastic. Rooms are huge and well maintained. Cabana rental worth the $100. Only downside would be the beach, very small and shallow. Seaweed was an issue during our stay, but to no fault of the Hotel. Staff and locals raking all day to no avail."

"Clean rooms Staff is very polite Perfect "

"I want to start by saying that this review has nothing to do with the staff, every single person we encountered was amazing, kind, and attentive. A special thank you to the team at the Katok restaurant in the Akumal resort, especially Oliva, Obdulia, Francisca, the chef who came out to greet us, and the captain waiter. Their service truly stood out and made us feel very welcome. Unfortunately, my experience was deeply affected by the food. During my stay, I got food poisoning twice, and the last time was extremely severe. I experienced fever, vomiting, chills, and diarrhea. I am still recovering from it. It was honestly very difficult to travel back home in that condition. I had a fever while flying and could not keep any food down due to how upset my stomach was. This was very disappointing, especially because everything else, particularly the staff, was so wonderful. I hope the resort takes this feedback seriously and reviews their food safety standards so that future guests do not go through the same experience. "

" Vacation in general was great just on the roof staff charge from my credit card double times tips,so need to be careful and when I was checking out they try put tips in my room bills-so totally disagree with it."

"everything was excellent, very happy!!"

"Excellent staff service, clean room."