Compare and book 4 Star hotels in Bilston, Birmingham

"The hotel in general was ok. Having to book a table in the bar was not ideal when we wanted a quick drink. Room cleaning was really late and after spending a day out expected room to be clean when we arrived back at 4,30pm - it was not. Not much step free access , so not ideal if got mobility issues. We stayed on the 2nd floor and there was a wedding reception on the first floor on our first night, the noise was awful and went on until 2am, we had to complain along with a number of other guests, we were offered a higher floor room and a bottle of Prosecco. Staff were polite and courteous and couldn’t fault them but I don’t think we will be rushing back."

"There are no rooms without carpets - bad news for those of us suffering from asthma. Good news is that you can open the window to get some fresh air. Breakfast was poor, no veggies. Burnt smell, noisy and nothing extra"

"Nice rooms, good breakfast, indoor pool and sauna and free parking. The hotel feels a bit dated in need of renovation though. "

"The room was very spacious and nice, clean nice view, had all the things that were needed, bathroom was okay, a little small but not too small, the shower water gets onto the floor and can soak the floor so be careful with that. But overall it’s great."

"Lovely bed & clean , fresh room . Room temperature perfect . Breakfast following morning nice but maybe a more continental style might have been better ."

"Lovey stay here - will definitely stay again."

"Only one woman at reception was rude, and the second problem is that there is no parking nearby. Anyway never back to this Hotel . "

"Very clean spacious room and bathroom. Only knocked off a star as when the room next door closed their door it shook our whole room (521) and woke us up a few times like an earthquake."

"We have visited this hotel many times before, and it has been amazing., unfortunately this time round was a different story. Communication was poor, we had booked a suite as a treat for Easter, part of this package was VIP parking, when we arrived the car park was closed, no email, no message on the Expedia chat with the hotel. We parked in the multi-story which was fine, the next day we were informed that the car park was now open, we moved the car only to be sent back by security who informed us the car park was not available, just kept getting sent back to the multi-story, the front desk had no idea. The room was fine, bit run down and shabby; robes in the room dirty with fake tan, although the espa products were a nice touch. Mini bar was another perk of the room, however we had to chase to get it replenished! Had dinner in the sky lounge, again dirty floors, a quick carpet sweeper would have fixed that but the staff were using a broom on the carpet which wasn’t doing anything. Main course arrived before the starter, but that got fixed eventually. We were overcharged on the bill and this needed correcting, it just felt that the staff did not communicate with each other! Casino bar used to be the place to go for a nice G&T however we were told, they don’t do that anymore and they don’t have a drinks menu? We left… The high line bar was a nice new edition, live music, good staff, although my wine was corked! Overall a poor experience!"