Khách sạn Bilston

"Rooms are clean have everything you need only down side the single duvets don’t fit the bed they’re way too small"

"Lovely team, rooms a little dated but that is reflected in the price, clean & comfortable."

"Dirt in the room and under the bed. Staff generally good. Booking came with a room upgrade due to status. Room upgrade didn’t occur despite the hotel being empty and having availability on their website. Emailed the hotel through Expedia app (replying to the message they sent me) asking questions. That was ignored and not responded to. Dinner food quality was poor considering my the level they quote themselves to be at and prices charged. Ice cream for dessert clearly suffering from freezer burn...

"Staff, location, room, food all excellent. Old building with some creaky floor areas- as one would expect!!"

"Nice stay for the short while I was there."

"Beautiful old main building and well constructed new wing that blended seamlessly with the old main Hall. However, due to the layout and lack of lifts it meant a really long walk from our room to the main reception area. The Hotel seemed to have a lack of staff - the very nice mature lady at reception, was multitasking and ended up carrying our bags up to the room. This staff shortage manifested itself later when we went to have dinner - to be told that the gas was off in the kitchen and...

"Comfortable room, good breakfast, very close to the airport and NEC."

"Outstanding location and nice rooms and good bar"

"Stayed two nights on business - first night had friendly and helpful staff - second night was completely different. Two more colleagues joined me and in checking in were advised that breakfast was not booked which it had been. Reception staff incredibly surly, rude and unhelpful. Heavily stained carpet in room 507. Comfortable bed. Breakfast ok but not great."

"Lovely hotel with beautiful grounds and great facilities. Only stayed for one night but enjoyed a quick swim in the pool and had a lovely evening meal and breakfast in the restaurant. Bedroom was a good size with comfy bed and everything needed for an overnight stay. The only thing that I think could be improved is the check in. The young girl on the desk gave me very minimal information and didn’t explain the £50 deposit policy very well at all. I had to ask all the questions regarding...

"Excellent stay as usual thanks Belinda"

"The hotel is a very old building and internally it did look a bit tired but the room was clean and well stocked. Some rooms are in one building and rest are above the pub. Would definitely book again as very convenient to NEC"

"Very friendly clean hotel will stay again . Great view of the runway room 716"

"Enjoyed a lovely evening in the pub with family. Good selection of beers and food, very friendly staff and good service "

"Our stay was ok for what we paid. The room was clean but had no air conditioning, which in the heat wave was a bit uncomfortable. A fridge in the room would have been good. Breakfast was decent and they have a Starbucks onsite which was great. The staff were friendly and overall I would say it was value for money."

"Clean room, only thing was they give u bulky key ring with 3 keys on that didn’t fit in my little bag but apart from that it was perfect"

"The receptionist and staff was really helpful and kind. Proactive and supportive"