Khách sạn 4 sao tại The Flats

"Room was very clean, microwave, and small fridge were spotless. The staff went over and above, I'm handicapped and use a power wheelchair, when I left we had a lot of snow the night before I left, there was ice and then snow, the maintenance crew brought my vehicle under the carport at the main entrance so I could safely load my chair on the lift and get in my vehicle. It's where I'll stay from now on for my visits to Cleveland Clinic Avon."

"Staying at the hotel was a great experience. The restaurants and room service were great. The staff was very helpful and pleasant."

"I had an incredible stay at Metropolitan at The 9, Autograph Collection. From start to finish, everything exceeded my expectations. The staff were welcoming, attentive, and truly made me feel at home. My room was spotless, comfortable, and beautifully maintained, which made for a relaxing and enjoyable stay. One of the highlights was the Christmas Bar—it was festive, fun, and added such a special touch to the holiday season. The atmosphere was amazing, and it made my visit feel even more...

"Everything is great about this place. Seems they treat their staff well, and it really shows. I will definitely be back :) best hotel in the city. "

"Will stay again"

"Did not eat breakfast. But room was comfortable ans serviced properly. Above typical norm."

"Nice staff. Clean room really enjoyed my view"

"Conveniently located. Plenty of space."

"Dee was great! She's a top-notch, Paris-trained chef and she made the most wonderful breakfasts for us. And on the day we left, we had to leave before breakfast was normally served, so she made us a "to-go" breakfast before we left that was delicious! Thanks so much, Dee, for your wonderful hospitality!!!"

"Excellent staff, service and good food."

"This is a very cozy apartment with home touches (like fall floral arrangements). Sparkling clean, mattresses very comfortable. Big well-appointed kitchen with kitchen table that seats 8. We were there in very cold weather and were warm and comfortable. The owners are very nice and kind. Note that you do have to walk up one flight of stairs to the apartment. We were very happy there. Easy to get downtown and around to groceries and shopping. "