Compare and book 4 Star hotels in Woodbank, Chester

"Amazing breakfast, massive rooms, very helpful staff"

"Hotel is in excellent condition and offers a high standard of cleanliness and excellent staff "

"First time for us at this modern hotel and it had everything we needed for a 2 night stay in Liverpool post cruise. The reception staff were very helpful and friendly, they gave great local advice. The hotel felt very safe & secure, no one could just wander in. A hotel key card is needed for the doors and elevator. Our room was great, very clean and the bed was so comfortable we slept 12hrs the first night! The room had a mini kitchen, smart tv, huge wardrobe, safe & ironing board. Bathroom was huge but a walk in shower would have been easier for us both. I should have checked. This was a room only basis but there are loads of eateries nearby. Highly recommend The Wreck for breakfast, just 50m away. We would stay at The Resident Liverpool again."

"Spa is lovely. Hotel is quiet, but needs updating."

"Clean room and beautiful environment"

"Excellent location to town centre. Lovely modern hotel."

"I love staying here when we visit Liverpool. I can’t fault it, it’s friendly, clean, the rooms are spacious and bathroom too. Breakfast is fabulous, such a variety of hot and cold. The staff are so pleasant and welcoming. "

"The staff are a mix of fabulous and awful - some were so helpful and efficient and could not do enough but others were rather rude and snappy. The whole place needs a bit of TLC - wonderful beautiful building with some fabulous public rooms, statues and artwork but needs a good clean for example cobwebs and dust everywhere, chipped and peeling paint. The outside area is filthy - get a jetwash and clean it down - cushions on outside furniture yuck. The outside area in the second building near the function room had about 20 bags of dog poo in a bird bath and against a wall - no idea why but bit off putting to sit near. Bed was really comfortable and clean but lots cobwebs around windows and in wardrobe, coffee stains down the wall, two bulbs out in room, paper peeling off wall in big area. Breakfast was okay - very clean and tidy and cooked food looked great - the other areas ie fruit, cereals and bread/pastries not so great. Food from bar and restaurant was lovely and drinks were great - bar area really nice and great staff. This place could be fabulous but the manager/owners need to go and stay like a guest to see the issues - go round the hotel with a customer's eye and silly faults could be fixed. I would not stay here again as there are so many other options in Chester - real shame would love to see this hotel at its best."

"Struggled to get in and out the bath to have a shower as there was no handrail - I felt very unsafe. Even if there had been an additional non-slip mat available to go into the bath it would have helped. Apart from that the staff were very helpful and friendly and the room was perfectly fine. Impressed that there was an iron and ironing board in there and I didnt gave to ask for one. Sound proofing not quite so good as I could here next door room late into the night. I would stay again but ask for a room with stand alone shower"