Search Hotels Near ARCO Plaza, Los Angeles

"Clean room, spacious room "

"Cons/ -overpriced when compared to other hotels (this when booking a suite, didn't try the bunk/dorm rooms). -minimal amenities in suites, especially the two plastic cups provided (cheap motel), and the tiny fridge. No water, coffee, or any option for having even better plastic glasses in room for wine or drinks. Front desk unwilling to provide any glasses other than water from the gym. - Only restaurant in building on a Sunday is the roof terrace which opens at noon (maybe the same for the other days). No coffee on roof terrace, only place to have food. - no way to call lobby/front desk/ valet from room (a phone was in my suite but call buttons inactive. Pros/ -the downstairs restaurant in the hotel is lovely and beautifully designed, as is the decor in the hotel (minimal 60/70's retro). -Staff is overall nice and especially the late night staff (weekend valet and front desk. Shoutout to Tony ) were professional and accommodating as much as they could be with the limitations of hotel policy. Overall, I wish there was more focus on small details of service and care. Small but elevated gestures from the hotel. Not happening atm. If it was 20 % cheaper it would fit the bill."

"Beautiful hotel in the center of downtown!"

"Everything is so good!"

"The hotel is fairly run down and could use some updating in all areas of the hotel."

"We were booked for three nights. The hotel has three foot tall windows in every single room that are positioned at floor level. We were not informed of this so we didn’t realize until the following morning after checking in the evening prior and my 2 year old son had unlocked the 10th floor window and opened it. The second night we ate dinner at the hotel restaurant and they completely forgot my mother’s food. The third night one of the people who cleaned our room stole an expensive skincare bottle from the bathroom counter. When I spoke to the manager about my experience he said “What do you want me to do about that?” At least they credited me for the stolen product but the service was absolutely appalling."

"Beautiful property clan room amazing views."

"This hotel is so fresh and clean and the staff are very helpful and accommodating."

"Room amenities are great, but the wallpaper was peeling and the bed was uncomfortably sunken in in certain sides of the bed"