Search Hotels Near Chester Zoo, Chester

"Kind offer of a drinks voucher as we were leaving before breakfast was due to start. All great Thanks "

"Do not stay here. Everything that could be bad was. The heating was on maximum in the room which we couldn't control, maybe 30c in there when we arrived? The air con did not work and the window would not open. The wallpaper was coming off the walls and ceiling and the bathroom paint was peeling all over the ceiling. There was also rust and mould everywhere in the bathroom. I did ask for assistance at reception but they just said the air con was broken. I asked for a fan but it didn't arrive before we decided we could not spend the night there and sought alternative accommodation for the night. This hotel needs urgent refurbishment before it should be open to the public. "

"Very impressed with this hotel from start to finish, The staff were awesome very accommodating with any requests and of course the facilities are great. Thank you"

"Great staff , Great place and relaxed atmosphere. will stay again ."

"Awful mattress condition"

"Staff were lovely especially the man on reception who was there until about 11pm. Food at the forge was great and again the staff were fab"

"Service excellent Staff friendly and helpful cant do enough for you Walk out side and shops, restaurants so close Food 10/10 Will be booking again soon "

"Lovely modern decor. Parking at the back - not well signposted Room as described. It had been cleaned, but when we went to put our belongings in a draw, the previous persons clothing, underwear and dirty socks were still in the draw. Stain to the bedding. Use the phone to call reception- it’s was broken. Went to reception, explained this, Daria on the desk was very apologetic, and swapped us rooms with no issues with an upgrade. She was very polite and professional. Theses things happen. Hotel is very clean, and a lovely atmosphere. Opposite the train station, good location and a short walk to the shops and restaurants. We will definitely stay again. "

"Lovely stay "