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"Good afternoon. I am writing to notify expedia thaf my recent stay at the Hotel and the City had an issue w/ rodents that we did not notice until the morning of checkout. We were in NYC for NYU graduation and were quite busy only using the room to dress and sleep. I woke up the next morning and found mice droppings on the pillow and table next to me. we left quickly. I have never experienced that in a hotel situation and am shocked. I wrote to the unit owner and have received no reply. I think...

"Good place just like the reviews: Clean, small, good location in East Village to where we needed to be and a bit noisy from the street. No staff on site except cleaning and they were very good."

"Very large space and responsive host!"

"The property was in a good location near many of the attractions. It was a little loud a couple of nights, but it was just the normal city noise. Check in was smooth and check out as well. All requests were reasonable and we didn’t have any issues during our stay. The space was a bit smaller than we thought, but we just basically slept and showered there only and spent most of the day out. It served the purpose of our trip."

"Good location"

"Great value for dollar."

"Clean rooms"

"Room was really good size"

"To be honest this is one of the best hotels for this type of vacation. Everything is so close and comfortable. 2 hot tubs are awesome, steam room and sauna also great. But we appreciated 2 grills on site and store with meat 2 minutes away walking. Staff was also great. Guy at the front desk asked if it’s first time here and guided us to the best places to visit including directions to stores and restaurants. Exceptional service at the hotel so we def will come back!"

"Great place, location and staff"