Search Hotels Near Fernridge Park, West Hartford

"Absolutely the most disappointing and uncomfortable hotel stay my family has ever experienced. From the moment we walked into the room, we were shocked by the level of uncleanliness. The carpet was visibly filthy, to the point where we didn’t feel safe walking on it barefoot. The beds were clearly not changed—you could tell just by looking at the sheets that they had been slept in, which is completely unacceptable for any guest, let alone a family traveling together. I felt genuinely scared to touch anything in the room without sanitizing it first. Even the TV remote had grime on it. The couch had a strong, unpleasant odor that made it impossible to sit on. It was obvious that proper cleaning and basic hygiene standards were not followed. As a family, we expect at least a clean and safe environment, and this hotel failed on every level. This experience left us uncomfortable, disappointed, and honestly disgusted. I hope management takes this feedback seriously because no guest should have to stay in conditions like this."

"Amazing resort, top notch staff! A big thank you to Larry, Kenya, and Jackson for their amazing service. The resort is amazing for families, super clean, friendly staff, amazing pools for kids and adults, great housekeeping, and beautiful beach. I cant say enough about Singer Island and the surrounding area. We look forward to returning every year. You will not regret staying here and will fall in love with W Palm Beach."

"Rip off"

"One of the nicest hotels in CT, and certainly the best in West Hartford. If you are in the area and want a great stay, this is the place."

"The room was clean but incredibly sparse as is the only had a single bar of soap and a roll of toilet paper. No tissues, shampoo or wash for the shower. I booked the room for 4 people but received only two towels. The second bed (pull-out couch) had no sheets and when I went downstairs I was handed a pile right from the dryer. Basic doesn’t even begin to describe this hotel. Imagine a hotel run by the department of corrections and you basically have this place."

"For almost $700 for 2 nights with no breakfast included, I expected a lot better. The room itself wasn’t awful, having a fully equipped kitchen was convenient, and the view overlooking Dunkin' Park was nice, especially getting to watch fireworks both nights. Unfortunately, the cleanliness was disappointing. There was hair in what were supposed to be clean towels, thick dust built up in the bathroom vent, and dust/toothpaste splatter left on the mirror. The surrounding area also gave off a very uncomfortable vibe, including nearby homeless tents, which made the stay feel less safe and relaxing than expected. Overall, it wasn’t the worst stay, but definitely not worth the price we paid. We’ll be back in Hartford this weekend, but we won’t be staying here again."

"The breakfast buffet was lovely. Our concern was that all guests are charged an additional $20/day for amenities. We were there on a Monday overnight. The restaurant was closed, the pub was closed, the pool table room was closed, the pool wasn't open yet for the season and there wasn't any special programming. It would be more transparent to just include that $20 in the fee, then to make it seem like you are getting some extra amenities that any other hotel would just have included in the cost"

"Not the worst I've stayed in. However, also not the worst by a mile. They are going through renovations which explains the haphazard appearance. Close to locations downtown including the hospital. GREAT continental breakfast. I did see other guests giving the staff trouble but if I'm being honest, the guests were rude to them. Pleasent, quiet and off main roads while being accessible. A grade."

"Clean and comfortable property!"