Khách sạn gần Sòng bạc Grosvenor tại Southampton

"Everything was very clean. The kitchen was spotless, not only that, there was a supply of tea, coffee, sugar and Creamer. In the fridge there were 2 designated shelfs for each room. The staff was very helpful, I was so greatfull for them to lift my suitcase. I wish it would have been more handicap friendly. The step going in was tall and no place to hold onto. Loved the neighborhood. Quaint little stores, one store made sandwiches that I loved and they also had plugs, so I could charge my...

"Monica was super helpful and communicative :) thank you for the nice studio"

"It was a long check in, very hot was greeted with water and ice pops!! Great staff, helpful, and inviting!! We will definitely stay again!!"

"Terrible. Not at all as advertised. Front door was unlocked and open on arrival. Room door was open on arrival and unlockable. Room window was damaged and stuck wide-open, completely unclosable. I called the contact number and had no answer and received no call back. I arrived towards midnight at the property and still chose not to stay here."

"I had a terrible experience..."

"This place was dreadful. The photos do not reflect the room. My husband sat on the bed and it collapsed onto the floor. He weighs 140 pounds so not a big bloke. On top of that there were no towels provided even though they are in the pictures. It was a hot day and we couldn't take a shower before going out. Do not stay here."

"There is nothing positive to speak of the place."

"Not what it seems. Had a room with a small kitchen , dirty bowls and plates left in oven which had been there for some time going by the smell. Had a "private bathroom" which was shared by the room next door. Had one night here and bailed out. Had booked to come back three weeks later but soon cancelled that."

"room was double booked but they gave us another room, took about 20 mins. We were locked out when we came back later/ no front door key. This took about 15 mins. Run on a shoe string but very cheap. You pay your money and this is what you get. Staff very friendly and nice but the systems dont work at all there, need better organisation and a front door key. Also rooms need a spruce up!"

"In the middle of the night, there was banging on the door. Someone let the person in and was constantly up and down the staircase. It is dirty and unsafe. "

"No towel provided. Toilet was dirty. Very uncomfortable bed- pillow was flat. Nor recommend it"

"Avoid this place! > We had a confirmed reservation, but when we arrived to check in, it turned out our room had been given to someone else. The host was completely unreachable and ignored all our calls and messages. We were left stranded without a place to sleep. Very unprofessional and unreliable."

"The hotel is in need of an update, with attention to detail for any renovations. The walls of the hotel rooms are thin and you can hear people in neighbouring rooms. Staff were very friendly and helpful. Especially given one of our party were being disturbed by a party in the neighbouring room. Staff moved them to another room. Breakfast was ok. The spa/swimming pool is in need of some tlc."

"The property is undergoing some kind of renovation. It is dirty, fire doors do not close properly. The bed sank when you touched it. No tv, no WiFi, security of the property leaves a lot to be desired. The shared bathrooms are dirty and the locks barely work. Holes in the plasterboard walls. Stains up the walls. DO NOT stay here."

"Horrible room, dirt and grime everywhere. Sticky floor. Bed clearly just remade after previous guests or squatters, black hairs and pubes. Bed cushion had ominous stains! Slept fully clothed! No WiFi code despite being the selling point and even requesting it. Was told to let them know if arriving after 9pm or they couldn’t help with anything, which I did, but no response to wifi question! Weird selection of a couple of old forks, bowls, mug and the kettle didn’t work and smelled like someone...

"We reserved a private room for 2 people with private shower, toilet, sink. No mention of stairs. Also a kitchen for cooking given dietary concerns. When we arrived, there were 2 sets of stairs, ONE single bed and no shower! We called the property and no one responded. We had to find another last minute hotel at higher price and multiple transportation costs as a result. We would not take our shows off here, let alone sleep here! It is in deplorable condition, no ventilation. The photos on...

"I didn’t end up staying at the property once I saw the bedroom. It was not up to par for my standard. I ended up checking into a Holiday Inn. For those planning to book I wouldn’t recommend it. "

"I got to the facility and it was being lived in. The guy on tne intercom said he had been living there for 11 weeks So contacted the feeder company and they were not available Was on foot so tried desperately to get a taxi to no avail. Not an experience that I would wish for anyone They told me I need to contact you to get a complete refund made payable to the account I paid you from Many thanks Colin Burnhams bc901054@gmail.com Tel 07909981811"