Khách sạn gần Bảo tàng và vườn Hermitage tại Norfolk

"Staff was friendly, rooms were clean, but needed some updating."

"Loved the stay. Ample parking on the spot. 1 block away from beach. Had harris teeter store just walking distance away and could buy breakfast easily. Property is very well maintained. Instead of chain store , the family owned place means they are always on the property a call away. The rooms were big and clean."

"Very unique hotel great restaurant we loved it!"

"Room was clean"

"The staff were excellent when we came to stay before and following our cruise. The port is a wonderful viewed walking distance from this hotel. The hotel is located in a safe space and within walking distance to so many restaurants and fun activities. It was so great, my kids have asked for us to actually go and plan a stay specifically there and in Norfolk for a few days! Thank you for the hospitality and comfortable stay! Staff went above and beyond and it was just a great stay!"

"The place was fine but dated"

"Staff excellent and professional in all aspects. Property was adequate and could stand updating in the furnishings e.g. chairs peeling etc"

"Very poor customer service. I made my reservation two weeks in advance and expected the hotel to honor my booking. On the day of check-in, my flight was delayed, so I called the hotel and spoke with the manager. I explained that I would be arriving late, and she assured me that it would not be a problem. When I finally arrived, the receptionist informed me that the hotel was sold out and that my room had been given away. I was told they had tried to contact me but could not find my phone...

"Very kind respectful staff."

"We were very empressed with this place. The ladies who checked us in were wonderful We said we would definitely stay here again"

"A/C was great!"

"Toilet wasn't clogged but wouldn't flush right our main door had a half inch gap in the corner of it had to put a towel in front of it to keep the bugs out air conditioner worked but looked like it was falling out of the wall . Called and asked staff for wash cloths said they were being washed went to the front desk later in the day lady wrote down the room number said they would take some up later never seen them . View of the bay was great pool was nice."

"The property was located close to everything- could walk to the marina and activités. Both restaurants were excellent. Staff was efficient and friendly. Room was clean, well appointed and spacious."

"Property under major renovation and not once was it mentioned on line or anywhere else. Literally walked through power tools, tarps, construction workers to get to the elevator. Our room appeared to have been renovated already but smelled like bug spray. The refrigerator was warm. The coffee maker didn't have an accessible outlet to plug it in and the people who were sent to assist in resolving any of this did not speak English and were trying to translate on an app. We could still not...

"The building and the staff were great! Such a cute property and a really nice room. Only downside was that it was pretty loud due to traffic noise outside (and an early morning party in the parking lot next door). But the staff and amenities were really top notch, and breakfast was very tasty both days!"

"Really poorly maintained property."

"Everything was wonderful and very convenient to all the things I needed."

"Stayed 10 days for work - Food was terrible Carpets in hallways have years of stain - at least the 6th floor On 6th floor the ice machine was broke apart and flooding - also this is dumping zone for trash so cross contamination w/ ice mist likely Had to ask for a microwave Police called once for disturbance but should have come more than that (more on this) Back door completely broken - anyone can come in and that is usually where people smoke weed Room didn’t have shampoo You will hear...

"Nice light clean rooms with excellent heat and air system. Free shuttles to airport. One drawback was Website said shuttle to airport starts at 6 am. When I arrived at Doubletree I was told Shuttle started at 4 AM not 6 am. I could have taken an early flight if the website was correct. That was the only negative"

"Bed linens & pillows were terrible! Towels great! We had very late room service on Friday…. Left no coffee, fresh cups, glasses, etc. No room service at all on Sat. Had to call desk for towels, coffee Outdoor area could be improved….. many chairs had no cushions Location is so nice but for $529 a night, we expect more!! Staff was very nice."