Khách sạn gần Bảo tàng và vườn Hermitage tại Norfolk

"The property is located in an excellent location. The staff is very friendly and attentive. Hotel is very well maintained and the room was kept spotless."

"Staff was so nice and room was clean. Perfect fot night stay or more. I highly suggest you come and stay here. The price was budget friendly for us. Bathroom was clean and you had all the amenities. Bed was great for my back no issues sleeping. "

"I cant suggest this hotel. My husband and travel a lot for work and pleasure. The Autograph collection of hotels usually provides a higher level of customer service and a bit of luxury. Sorry to say, the Glass Light in Norfolk is not it. The woman at the desk during checkin was unfriendly and when she assigned us to a second floor room, I asked the chances for one on a higher floor. She immediately got defensive and said the other rooms were not clean yet. When I asked if they would be ready...

"Great central location."

"This is probably one of the best hotels I stayed in. The guy at the front desk was very helpful with information like places to eat and things to do. Great service, location and well maintained "

"From the restaurants to the room and the employees. Everything was exceptional "

"Yeah shuttle was easy to use and hotel was great price and location"

"Beautifully restored and maintained property. Thoughtful touches all around. Nice room sizes and beautiful bath finishes with intricate heated floors. Staff were all pleasant, professional and accommodating. Great stay in a super convenient location. Highly recommended. "

"Staff was extremely friendly when we checked in room was clean everything was perfect "

"Room was clean but property needs an upgrade. I was charged for something none of the staff could explain. "

"Friendly staff, good food, bar was a plus."

"Helpful staff, room was on the small side but worked functionally well. Have already started looking to stay at available Tru locations when available when traveling. "

"The pool heat was broken. The hot tub had no water. 1 of 2 elevators broken. HVAC system was broken. The room was okay."

"Awesome ocean view"

"The entire hotel was clean and the staff were great. It needs some TLC but overall well maintained. The spout on our tub was pulling away from the shower wall with a 1/4 inch gap and it made me wonder about potential mold and rot. The tub floor was stained but clean and I would have LOVED to have hot water - it was warm but not hot and led to a brief and fast shower every day. The pool area and gym were clean and the grounds were well cared for too. It was very convenient for our needs and would...

"Room was nice. Food was good. Parking was easy. Pet stayed and that was fine. Staff was courteous. I would stay again. If I had to make two complaints, one would be the noise from the airport rather the planes were noisy (but you’re at an airport hotel) and secondly, I thought the stay was on the pricier side given the accommodations and the competition prices. But we made late hotel arrangements and got what was left. But, all in all, I would stay again."

"Staff at the hotel were so friendly and helpful. Location was very convenient! Amenities were excellent, gym, laundry and restaurant."

"Room was spacious and clean"

"Bed was very hard and uncomfortable. No shuttle service to airport. Poor customer service. "

"The breakfast was delicious and nutritious"