Khách sạn Hetton

"Great welcome. Booked two rooms at the same price and one was clearly more superior. Night porter was extra helpful Breakfast was excellent."

"Staff were not polite and not helpful after hours"

"Great staff friendly and helpful, nice relaxing atmosphere, very nice breakfast, only two very small suggestions would be nice to have longlife milk sachets or similar in the room save having to go down stairs and ask for milk,and could do with a shelf in the shower no where to put shampoo ect when showering"

"Small room but perfect for what we needed for one stay following a trip to watch footie in Burnley. The lady on breakfast service was very kind and friendly and we all enjoyed the breakfast - would stay again and great we could bring the dog too"

"This is a cute place to stay but a bit dated. It is dog friendly and it was lovely to see so many furry friends enjoying a trip! We stayed in a building round the back which had some quirky wallpaper but needed an upgrade. Interesting rules around breakfast which were explained in terrifying detail by staff who had been well briefed - "You have 30 minutes from when you enter until you must leave, and you can have one hot drink refill". That was a bit much, but we complied!"

"Room 1 is extremely small, but was spotless and the bed extremely comfortable. There were too few staff. Service at dinner and the bar was very slow. Dinner wasn't as hot as it should have been. There was too much food on a small plate, I had to hunt under the chicken for my vegetables! Overall, it's quite expensive for food that although was delicious it wasn't hot and not served in a timely manner."

"Lovely breakfast. Great to have on-site parking which was barrier secure."

"Beautiful hotel, second time staying for one night, breakfast included, evening meal have to book separately which was easy to do. Everything about this hotel, location, availability of rooms, staff and food was truly amazing. We will be booking again, probably near Christmas time."

"Did not like the abscence of humans until breakfast. The cook was obliging in making me a bacon butty for breakfast. The bed was comfy and the hotel was clean but a wee tired."

"The staff were very friendly & helpful, the food in the restaurant was excellent & the hotel was very comfortable. We will certainly stay here again. "

"What a terrific spot! The bar was comfy, and cosy; the room clean, and tastefully decorated with a comfy bed, and wonderful view of the viaduct and Whernside. And, the fish & chips - exceptional! For us, the staff made our stay, Will, Courtney, Angela, & Val, couldn't do enough for us, despite a very busy bank holiday weekend. Thank you, we had a great evening and a cracking breakfast to boot."

"We stayed on one of the warmest nights this year. A fan had been put in our room earlier on to ensure it was lovely and cool. The room was a good size. It was clean and quiet. Very comfortable bed. Parking is a plus. Good food in the pub too."

"Large free car park. Staff were super friendly and soon sorted out some room problems. Dining area has been recently refurbished with a pleasant outlook over the canal. Corridor areas and the rooms we stayed in, although clean, large and functional seemed a bit tired and in need of a refurb. Powerful shower. Lift doesn't go to all floors. Doesn't seem to have Air conditioning. Breakfast was fine. Good location about 1 mile from Skipton town centre. Bus stop opposite takes you into Skipton if...

"Beautiful location with spectacular views. The room was very spacious and nicely decorated and the bathroom was stunning. Breakfast is very good and they offer both buffet and full cooked options. The things that let it down were more to do with the poor staff attitude that we encountered at Sunday lunch and when I tried to check into our room. They didn’t seem interested in helping us and didn’t get our stay off to a great start."

"Room really nice, good size"

"Everything about this place was truly amazing and beautiful. Even though the pool was closed my family and I still found things to do around the area."

"Lovely decor in the hotel. Our suite was gorgeous. We ate in the restaurant and it was lovely, great menu. The pub is very cosy, very relaxed feel to it."

"Check in was not the best. The MOS clearly didnt want to be there. Didnt tell us about the only lift. The room was as far away from the reception in a very much less than full hoyel. We were 'treated' to the noise of the by-pass all night. The hotel was in a poor state of repair, I pointed out torn carpet to a MOS who laughed and went into an office. The ceiling over the staircase had a large crack across it. The breakfast was the highlight of the stay with friendly staff and a good selection...

"Beautiful stay, lovely food , breakfast was great"