Khách sạn Hookwood

"Whenever I book using expedia I almost always get the room that nobody wants, the one next to the high traffic door, the elevator, or the ice machine area. It seems to be a pattern and I suspect it is because I use the expedia app to do so because it is always mentioned when I check in. The staff will almost always say " booked with expedia?" We have a ok time there. Ate at the hotel, service was slow, could see the restaurant manager having a bit of chat to one of the servers, it was...

"Great simple room to stsy for the night in Gatwick. Has free parking which was great"

"Very excellent need and clean. Staff is very helpful. I really recommend. "

"From the delightful young lady who checked us in upon arrival to the delicious breakfast and the comforts of the room in between, it served as a wonderful interlude between two long days travel"

"I liked the lack of dead mum belongings and having my eat wax cleaned."

"The air conditioning was rarely turned on and the room was hot and stuffy. No control of air colnd from the room unit. Order the vegetable soup for 6 pounds. Was watered down freeze dried 'cup-a-soup'. Bloody awful. Was refused a hot steak sandwich at 7.20pm and told by staff not available after 6pm as per the menu. Nowhere on the menu is this stated. (THEN ODERED THE SOUP INSTEAD) Constant noise of thumping feet and furnuture being dragged accross the floor up to 11pm at night from the floor...

"Very clean and comfortable staff friendly and helpful. Used shuttle bus service from outside hotel to airport super easy. Parking and pet friendly."

"Good location at Cobham Services, very polite staff, the condition of the room and bathroom quite poor, however the hotel/laundry etc was clean."

"The room was excellent for the price. My only complaint is I wish there was more choice at the hotel restaurant. "

"Breakfast perfect room staff and parking also perfect I stayed in room 10 also perfect for I wanted"

"Great place to stay and the owners are wonderful. Rooms are comfortable with loads of teas, coffee, hot chocolate and water. I didnt realise we could park there (for a fee) so I'd already booked parking.It's 5 minutes by cab to Gqtwick and the bus stop for Gatwick is right outside the Farmhouse. I'm sold, we're staying there everytime we fly from Gatwick. Great people to do business with. "

"Good location, staff and parking"

"Holiday inn standard very good"

"I was upgraded to a larger room on the ground floor which was lovely and the chap on reception was extremely helpful The only shame was no kitchen at the moment but there is a Sainsbury at the garage right opposite so easy to get some food and he supplied cutlery for me A lovely place to stay while travelling"

"Room was clean and adequate for my one night stay. Shower worked great as did the air con. Staff were excellent on my early arrival allowing me to check in early fir very reasonable cost. "

"Excellent quiet location but only minutes away from Gatwick. A real home from home and delightful hosts."

"Very helpful and friendly staff. Lovely rooms and very comfy beds. Will definitely stay again."

"The room was fine, but the breakfast times were very early, finishing by 09:30, which is odd when you can then check out any time till midday."

"Staff were helpful and friendly One criticism the room felt stuffy and hot as if air con was not working"