Khách sạn Merthyr Vale

"Staff were great, food good and great location would return."

"Decent room and staff"

"Not recommended"

"Lovely room. Beautiful hotel with very friendly staff. We had a terrific stay!"

"Beautiful surroundings with an outside terrace overlooking a small lake, quiet. Staff very courteous and helpful. Grounds could do with a bit of tidying, cigarette stubs everywhere. Sink in bathroom problematic for shorter people, needed to stretch over the counter to use it, tap also very stiff to use and leaking. Enjoyed our stay very much and would stay there again."

"Lovely hotel in beautiful surroundings. Large room with comfortable bed. En-suite included bath (preferred by wife), while the shower, above the bath, worked pretty well. Staff very friendly and helpful. Good full Welsh breakfast, lighter options also available. Good varied dinner menu (we ate there three times). The dog was made as welcome as we were, and we hope to return."

"Lovely, clean, comfortable property with friendly owners. Breakfast was great quality too. The property is a short way from Abergavenney, surrounded by countryside - so very peaceful. A very relaxing stay."

"Property needs updating carpets and bathroom grubby. Coffee and tea facility not adequately catered for. Staff very helpful. Beds comfortable. Was a bit noisy. Spa and gym good. Was great value for money. Breakfast was good."

"Excelente"

"Beautiful hotel, great location, immaculate and picturesque gardens. Rooms well decorated, clean, really can't complain about the aesthetics. Staff attentive. Breakfast choice very good and delicious. Our only complaint was the noise in the beer garden. The weather was really good, and so, attracted people (guests & non guests) to the beer garden. Music stopped playing at 1110, however, a number of people remained until approx 1am and were so loud, they (non guests) were asked by staff at...

"Excellent 2 night stay in Superior Room overlooking the fields. Massive room with air con, all facilities & amenities 10/10 - restaurant & breakfast top notch, patio area was great in the warm weather. By far the best hotel stay in the area, we’ve tried them all !"

"I fled from a domestic altercation. The staff ensured my safety and identity was protected and went over and above to ensure my needs were met. I can’t thank them enough for the professional compassion, humanity and kindness I was afforded. My room was a beautiful safe sanctuary , the hotel was a place to heal and recover in the spa pool and to relax on the balcony soaking up the sun fresh air and wonderful vista."

"Nice welcome from staff. Room was small but clean. Good to have a bath."

"Clean and tidy room No air conditioner it was extremely hot over 31 degrees celsius and the window could not be opened due to a window safety cable. We had to cut our stay shorts it was just too hot and we could not sleep in the room. Very stuffy fan just circulated hot air. Very disappointing thought Best Western had a minimum standard across the chain this one certainly did not compare to others....."

"Great location in terms of getting across South Wales. For the price you can't go wrong as the rooms are clean and extremely comfy"

"The room was clean but a few issues I found brown marks on the door frame of the bathroom maybe make up ? Also on the table there was stain drink cup marking and the shower glass has all marks on it there was cobwebs around lamps and bedside lampshades was dusty dirty and marked and one lamp didn’t work. The staff was lovely very helpful and friendly. Breakfast was lovely shame there was no tomato’s and only fault was the orange juice was warm. And staff was a bit slow at putting new fruit and...

"Lovely stay at the Vale. Staff were really helpful and friendly. Room was very clean and the air con was delightful! Breakfast was tasty!"

"The whole experience was super friendly super efficient, just about quietest hotel room I have had. Would highly recommend"

"Our room was very clean and we appreciated the fans that were set up. The staff were very friendly and helpful and the breakfast was good."