Khách sạn gần Khu bảo tồn North Chagrin tại Cleveland

"Staff was outstanding, room was so clean and very comfortable. I will definitely be staying here every time I visit my daughter in the future."

"Everything else was great, but the location is a bit out of the way."

"I’ve been waiting for a refund for too long and the manager was very rude about the situation. There was a severe noise disturbance and in result I left the property as I came to work in quiet."

"All staff were extremely pleasant, professional and helpful."

"La habitacion era amplia y bien amueblada.El baño estaba muy limpio.Las areas comunes del hotel eran agradables y espaciosas. El desayuno era correcto. El personal fue atento."

"Best hotel in the Willoughby area!"

"The breakfast options are okay. There is no coffee options after breakfast in lobby like most hotels l. Rooms are clean. Some items rusted in hotel. Pool is supposed to be heated but is really cold."

"Great breakfast"

"This is a wedding venue mostly but they do make rooms available to guests during the week and off peak periods. The entrance to the property threw me as it was behind the parking lot of a defunct closed strip mall and at first, I wasn’t sure the approach was taking me to the right place.. when you arrive and park, there is a 24/7 lobby that is not staffed, there I found a basket with an envelope and my name on it which contained a passcode to the common area and my room. I was the only one...

"Great stay"

"Place was dirty and smelled like cigarettes in the halls and elevators. Shower curtain had a 8 inch hole in it as well as the shower tub being very visibly dirt and there were crumbs on the nightstand from previous person"

"This visit was a little disappointing. There was no soap in the room and the bathtub appeared that it hadn't been cleaned. I was told to park in front of the of the assigned room, but when I arrived there at 7 o'clock there was no space there."

"Clean & friendly"

"Very nice staff"

"The hotel is clean, the service is very pleasant. The breakfast was very poor, and this is the only minus. Although I rarely stay in hotels, I guess it's normal.. In general, everything is ok, quiet, peaceful and pleasant"

"For the price it was a good stay!"

"The only thing that was ok were the hot ,decent shower & the bed was clean.No hand towel, no TP, no soap.I had to go buy my own. First thing I noticed was the stale cigarette odor and the smeared dirty looking mirror over the sink. The sink clogged every time I ran the water. The toilet at the bottom one side was disgustingly dirty, top of the fridge, vent hood and the coffee pot was covered in dust . No way would I use that coffee pot. The freezer had old ice laying on the bottom with food...

"Sheets were very uncomfortable and well past time for replacement. The mattress was too soft and pillows lumpy. Breakfast was so so. The hotel was clean and adequate for a short stay. Staff was helpful"