Search Hotels Near Palancar Beach, Cozumel

"Our first trip and it was amazing, the staff was excellent, room was clean and cool, we were very well taken care of"

"We bought preferred club and it was not worth it. No top shelf liquor. They let anyone use the facilities. No night activity; very boring. Food was disappointing. I got sick on 4th day from food poisoning. My first time at Secrets and I was so disappointed. I have never been to a resort that I wanted to leave but this time I did."

"Rooms were small but clean. Staff was extremely friendly. The entertainment staff I wish you remembered our name and was extremely nice. Actual if you stay for seven days, the guaranteed reservation at two restaurants otherwise it was buffet style.. pretty much the same thing every night it said they would change out one or two things. There were six in our group and five of us had diarrhea for 4 to 5 days six days were there I ended up getting strep throat… we spoke to valet about ordering pizza and they told us that yes we can have plenty of pizza delivered there so we went to the front counter to order the pizza and the management told us we could not yet when we left today people had pizza delivered… employees were extremely nice … we do not make everything forever. It would be nice to have a variety of different types of food on a daily basis instead of the same buffet."

"This was my second time staying at Occidental and it was great. The food is good and the staff is very friendly and helpful. The resort is clean and well maintained. I am a certified diver and them having their own dock and dive shop is great. We will definitely be going back."

"The food is not good doesn’t have flavor pretty terrible pretty bland. I would never recommend this hotel. I had cockroaches in my room."

"Did not like that there was too many mosquitoes. Got bitten way too much."