Search Hotels Near Playa El Cielo, Cozumel

"The staff are amazing...knowledgeable, caring and helpful every time! The rooms and pools are very nice and well maintained. The food was wonderful, too. The only negative thing is that I do resent, as a paying repeat customer, having to pay extra to use the pier for my dive boat pickup."

"The hotel and their staff made our stay to be an amazing experience, going above and beyond to make sure we had everything we needed in the room for our two year old toddler. Highly recommend"

"Good could be way better for not much more cost."

"Food was great. They were very on point with gluten-free options"

"Beautiful! Great place to stay. Nice staff, clean, nice beach. I will definitely return."

"We loved everything! The food was outstanding, but you should make reservations before the trip. The room was comfortable and clean, and we loved the two hammocks on the balcony. We took advantage of the free classes- salsa dancing, watercolor, weaving, stretching. The whole property felt lush and tropical, and we had so much fun exploring down different pathways. Be sure to visit the chapel on top of the hill! The only thing that surprised us was how expensive the basic spa services were, so we skipped those but didn't miss them at all. We would go back!"

"Our first trip and it was amazing, the staff was excellent, room was clean and cool, we were very well taken care of"

"The majority of the staff were very friendly. The rooms are nice and spacious. Hotel is a little dated. Was not impressed by the food on resort."

"Everything was good except for 2 things : 1) we went the last week of April and the seaweed at the beach was so much 2) a dinner reservation system was horrible, we arrived on a Sunday and immediately went to guest services to book our dinners for the week. The problem is nearly all of them were booked up for the week already even though this is during off-season, which was really surprising. We were able to get in at three of the restaurants during the weekday we had but the earliest reservations were at 9:30 PM. It’s ridiculous that you cannot book dinner reservations before your arrival. The pools were amazing though! "