Khách sạn sang trọng tại Puerto Morelos, từ 6.125.870 ₫

"En general, el hotel es bonito, pero algo que no me gustó fue que, durante mi estancia, tuve la impresión de que el personal era mucho más atento y servicial con los huéspedes estadounidenses que con los mexicanos. Entiendo que pueden existir diferentes paquetes o beneficios, pero el trato y la amabilidad deberían ser iguales para todos. Ojalá puedan mejorar ese aspecto, porque todos los huéspedes merecen sentirse igual de bienvenidos y valorados."

"Staff was super nice and helpful. Wendy, James, Miguel, Angeluis and Carlos were amazing and very helpful. They had so many different activities every day. The food was great. I would love to return. Very family friendly. It was just a shame that on the last day the AC went out and we had to move rooms in the middle of the night. There was only 1 staff member managing the front desk at that time. We had to walk to the front desk speak to someone regarding an update and that's when they told us...