Search Hotels Near SouthPark Mall, Charlotte

"Ok for the price"

"The room I was initially assigned was noticeably unclean and had an odor. The furniture (particularly the loveseat) was dirty and worn. When I reported my dissatisfaction with the room, the staff was receptive and gracious. I was transferred to another room that was satisfactory. The room amenities were limited— although there was a fridge, it was without a portable microwave. A microwave was available in the hall which was inconvenient. Overall, the staff was friendly and hospitable."

"The room could have been cleaned better. The restaurant experience was atrocious. One staff to cover the bar and restaurant area and I walked out of the place at one point. Very poor management style. The hotel itself is in a very nice area and a great place to stay. Staff training is essential in the hospitality environment."

"The check in staff Anthony was so kind and friendly. It was great experience at the hotel. Clean and quiet. "

"Everything about the place was excellent or outstanding. Staff always helpful and courteous, place was spotless and well-situated near upscale restaurants and stores, very close to Whole Food's, comfortable beds, quiet and convenient. We were very pleased with our accomodations."

"A comfortable room that was spoiled by noise. Whether from the aircon, minibar or thin walls letting in neighbouring room noise, it was difficult to sleep."

"Great staff, cool room, good bar "

"This is an older property but the maintenance team was very responsive. The desk staff was very polite and helpful."

"There was dog pee and poop in the elevator and dog poop in the hallway on the 9th floor. My daughter stepped in dog droppings when she stepped into the elevator."