Khách sạn Susono

"員工相當有禮貌、旅館的設施和氛圍都是令人滿意的一流水準。"

"Upon arrival, one staff member was not very welcoming. Since we arrived early, our intention was to leave our bags and explore the area, but he did not explain the no-shoes policy and came across as rude, which was a bit uncomfortable. That said, during check-in, the young lady who assisted us was extremely polite and took the time to clearly explain everything. Her professionalism made a great impression. Overall, the hotel is beautiful, and aside from the initial interaction, we had a...

"客房非常整齊清潔設備齊全,淋浴間舒適,房間寬敞,服務非常好,還特別給我們提早check in,非常感謝,超乎預期的好,住在這裡很舒服,有種家的感覺"

"Wow! High class, great service, great food, amazing staff! From the time we set foot on property, we were treated like royalty! The room was large and well appointed. The canopy bed was something! Do note that the location is up on the hill/mountain so you will most likely need transportation (e.g., taxi) to get there. You can easily find a taxi at Atami Station. I guess you can walk but it's pretty steep. Walking down is not a problem unless you have luggage in tow. We walked down the...

"Impecable, el bufet fantástico, el personal super amable, las instalaciones "

"This hotel was WOW! We went to Japan and stayed at 4 different hotels and this one was my favorite one. Service was a 100000/10 food was great, views were unbelievable amazing. Keep in mind this hotel is located on a rural area so you are about 20 min away from the little town and everything closes at 8. Meaning you are unable to get into public transportation or taxi after that time. We had to walk 30 min to get back to the hotel. Nothing major, you really don’t hav to leave this hotel because...

"Khach san kha on, phong tuong doi rong rai so voi chuan khach san o Japan, an sang rat it mon: chi vai mon co ban. Khach san sach se, tien nghi tam duoc. Vi tri rat gan metro Shiodome va train shimbashi ( xuong tang B2 cua khach san di bo khoang 5ph la se den ga tau ngay)"

"隠れ家のようなホテルで、スタッフの対応、お食事、お部屋全て満足でした。大浴場を期待される方は物足りないかもしれませんが、我が家は満足でした。お世話になりました。"

" Very friendly and helpful staff. Rooms were extremely comfortable. Great location. "

"I would definitely stay here again when visiting Hakone. Easy and scenic walk along the lakeside from the bus stop or you can take the complimentary shuttle that runs every 20 minutes. The staff both at the front desk and the Japanese restaurant were very helpful and spoke excellent English - we did not try the French restaurant so no review on that. We were checked in very fast and had our luggage held for a few hours after checkout. Food is average, but you can't beat the convenience and the...

"Excellent onsen, nice staff, well-located, and excellent breakfast. "

"スタッフのサービスや設備が素晴らしい。"

"日帰り温泉Fuuaも入れるので、良いです 花火を見に10回以上はお世話になっています"

"Very spacious room for a family of four. Spotless interior with excellent amenities. Opening our balcony to Mt. Fuji in the morning air, was special."