Independent, Utica, New York

"When I checked in I did not realize I selected an accessible room. So I was put over the front lobby first room. Room 201. In this room you could hear the people sitting outside, the music outside and I was really trying to relax and rest. I asked to have my room moved and was accommodated. Just a warning if that is the type of room you required the windows and walls are thin and you can hear everything from people’s conversations outside to the music being played in the lobby area. The front...

"Room was immaculate and frint desk staff very friendly."

"Close to golf and casino. Room is a bit dated but clean "

"The staff was awesome and very helpful especially the young man working the counter, very personable "

"Beautiful view! Friendly, helpful staff! Nice clean rooms!"

"Clean, quiet and with several dining options. We chose the buffet but it was only Ok. Friendly staff."

"I think overall it was a pleasant experience; maybe it's because I was there at a suitable time to visit. I only want to complain that no one is at the front counter, and you have to ring the bell to get help. "

"My only hesitation for a perfect rating was a bit of difficulty with the valve that switches the water from the bath tub faucet to the showerhead."