"The hotel is in a perfect location and while the rooms are small, they provide everything needed for your stay. The staff is very friendly and helpful as well. I would stay again."
"The hotel is in a perfect location and while the rooms are small, they provide everything needed for your stay. The staff is very friendly and helpful as well. I would stay again."
"We had twin beds & I had a double quilt cover on mine it had such a big hangover I kept getting my foot stuck in it. They didn’t clean our room on the Sunday for some reason? We managed using our towels twice & making our beds.
We had to keep calling down for more coffee & sugar, coffee machine didn’t work one day seemed it was full of expired coffee caps, wile doing it he spilt some coffee over the bin onto the floor & just left it !! On the first day we needed help with air conditioning....
"We had twin beds & I had a double quilt cover on mine it had such a big hangover I kept getting my foot stuck in it. They didn’t clean our room on the Sunday for some reason? We managed using our towels twice & making our beds.
We had to keep calling down for more coffee & sugar, coffee machine didn’t work one day seemed it was full of expired coffee caps, wile doing it he spilt some coffee over the bin onto the floor & just left it !! On the first day we needed help with air conditioning....
"We have stayed here many times it is ideally located for our purpose of visiting Wells Glastonbury and Street
We will definitely be returning as soon as we can."
"We have stayed here many times it is ideally located for our purpose of visiting Wells Glastonbury and Street
We will definitely be returning as soon as we can."
"Clean, air conditioned room on a warm summers night. Close enough to the city centre, parking pricey but staff helpful. Breakfast OK but not amazing."
"Clean, air conditioned room on a warm summers night. Close enough to the city centre, parking pricey but staff helpful. Breakfast OK but not amazing."
"Bit of a rabbit warren of a place and the single room was clean but quite small though had both a bath and shower. Bathroom could do with some diy. Across the road from a nightclub but sound proofing was ok as the windows of the room were sealed relying instead on efficient air con. Main issue was the sense of damp of the mattress and duvet which may have been due to a mattress cover. At one point sleeping on the floor seemed attractive."
"Bit of a rabbit warren of a place and the single room was clean but quite small though had both a bath and shower. Bathroom could do with some diy. Across the road from a nightclub but sound proofing was ok as the windows of the room were sealed relying instead on efficient air con. Main issue was the sense of damp of the mattress and duvet which may have been due to a mattress cover. At one point sleeping on the floor seemed attractive."
"On arrival there was road works outside the hotel which we were unaware of.
I had messaged to ask where to park but got no answer. The parking is payable across the road and behind some houses.
The hotel building is very old and the bar area is quite nice. The two young lads on the bar were very nice and friendly.
The room we had was in need of decoration and updating, not in good shape. We had drinking facilities provided but I’d advise take your own as the ones given were to certain tastes....
"On arrival there was road works outside the hotel which we were unaware of.
I had messaged to ask where to park but got no answer. The parking is payable across the road and behind some houses.
The hotel building is very old and the bar area is quite nice. The two young lads on the bar were very nice and friendly.
The room we had was in need of decoration and updating, not in good shape. We had drinking facilities provided but I’d advise take your own as the ones given were to certain tastes....
"Paid just under £200 for 2 nights accommodation.
The room was of poor standard and not very well cleaned or maintained.
Stains on the carpet, the tiles in the bathroom are cracked so made it unsafe to walk bare foot. The shower wasnt very warm and the spray went everywhere but me. The sink had a hole and cracks in it."
"Paid just under £200 for 2 nights accommodation.
The room was of poor standard and not very well cleaned or maintained.
Stains on the carpet, the tiles in the bathroom are cracked so made it unsafe to walk bare foot. The shower wasnt very warm and the spray went everywhere but me. The sink had a hole and cracks in it."
"Location is superb, 100 ft to Chippenham bus station, and leads than 10 minutes bistro from the train station. Room is spacious, so is the bathroom, big and renovated. Courtyard is nice. There is a leisure pool at site too. Huge parking lot at back. The buffet breakfast offered was full English style and truly great. Staffs were super friendly. I stayed here one night to visit the near by Cotswold villages, like Castle Combe, which was only half an hour away. If the windows could be upgraded and...
"Location is superb, 100 ft to Chippenham bus station, and leads than 10 minutes bistro from the train station. Room is spacious, so is the bathroom, big and renovated. Courtyard is nice. There is a leisure pool at site too. Huge parking lot at back. The buffet breakfast offered was full English style and truly great. Staffs were super friendly. I stayed here one night to visit the near by Cotswold villages, like Castle Combe, which was only half an hour away. If the windows could be upgraded and...
"The hotel was interesting enough and not horrible. But there were some deficiencies. The exterior entrance doors are very narrow and there is nobody there to help you with your luggage. Or to even hold the door. If you are not very strong and need some help it might be a challenge. The front desk clerk when we checked in, was completely indifferent to us. When we had a problem with the Wi-Fi, she was condescending and never did get our issue straightened out. The Wi-Fi there did not work...
"The hotel was interesting enough and not horrible. But there were some deficiencies. The exterior entrance doors are very narrow and there is nobody there to help you with your luggage. Or to even hold the door. If you are not very strong and need some help it might be a challenge. The front desk clerk when we checked in, was completely indifferent to us. When we had a problem with the Wi-Fi, she was condescending and never did get our issue straightened out. The Wi-Fi there did not work...
"The lift didn’t work 1 bottle of water for two people and both the Expedia site and the website are very misleading verging on false advertising the pictures show a roof top pool that is not there the hotel blamed Expedia but it is also on their own website"
"The lift didn’t work 1 bottle of water for two people and both the Expedia site and the website are very misleading verging on false advertising the pictures show a roof top pool that is not there the hotel blamed Expedia but it is also on their own website"
"Lovely location. Could do with a little tidy up. Rooms are lovely but corridors carpets and paintwork in the coach house could do with a make over. Left over cigarette buts on outside of property together with leftover beer bottles!"
"Lovely location. Could do with a little tidy up. Rooms are lovely but corridors carpets and paintwork in the coach house could do with a make over. Left over cigarette buts on outside of property together with leftover beer bottles!"
"No staff available at breakfast, no milk left in the fridge for cereals or Tea and coffee. Continental breakfast was a poor looking Pain au chocolat pre sealed.
Bed was comfy though."
"No staff available at breakfast, no milk left in the fridge for cereals or Tea and coffee. Continental breakfast was a poor looking Pain au chocolat pre sealed.
Bed was comfy though."
"The staff are lovely, and the property and gardens are beautiful (although they’re not quite as new or updated as the photos make it seem). It’s more of a charming quiet calm hotel in the countryside. My only issue was that the carpet had tons of large stains on it, which was rather gross and I’d expect a hotel to have a vacuum cleaner that can take stains out of the carpet. My second issue was there was no chair or desk in the room. I didn’t care that the tv only had 4 channels- all the other...
"The staff are lovely, and the property and gardens are beautiful (although they’re not quite as new or updated as the photos make it seem). It’s more of a charming quiet calm hotel in the countryside. My only issue was that the carpet had tons of large stains on it, which was rather gross and I’d expect a hotel to have a vacuum cleaner that can take stains out of the carpet. My second issue was there was no chair or desk in the room. I didn’t care that the tv only had 4 channels- all the other...