Khách sạn Alcala de Henares

"Loud. Loud. Loud. Other guests had a party in the LOBBY of the hotel until 3:00am and the staff did nothing to make any other guests comfortable. It's not a hotel for tourists, it's a party hall for locals. We only stayed one night."

"great stay! Convenient location and very welcoming staff - gracias!"

"There is air conditioning and everything, but shower, big bed, TV, natural light through ceiling window. You just have to put your room key and then you can control it with a remote. Very quiet and very beautiful place."

"Bastante"

"Ok"

"Everything was great! Loved it!"

"Destaco la EXCELENTE PREDISPOSICION del staff de recepción, siempre atentas a cubrir las necesidades y muy amables. Llegar de un viaje, sobre todo largo, como en mi caso y sentir la calidez de la bienvenida de estas personas hizo de mi estadia algo muy agradable. El desayuno sencillo pero muy bueno, el restaurante muy lindo y elegante. Es un hotel muy práctico y ejecutivo, especialmente para gente que viaja por trabajo. No tiene piscina, por lo que es mas para adultos. La ubicacion muy buena,...

"La verdad que todo fue estupendo! sobre todo lo fresquitas que estuvimos con el aire acondicionado, imprescindible con estas olas de calor, jajajaja Y las camas además comodísimas! Me sorprendió muy gratamente la verdad. Zona muy tranquila, fácil aparcamiento y personal muy amable."

"Muy limpia la habitacion y el baño. El personal de recepcion muy amable.Cerca de zonas de restauracion y tiendas."

"Muy bien"

"Excelente hotel"

"Brand new hotel , clean with excellent service , food and shuttle to the airport !"

"I would say the stay was good. I loved the rooftop and when we went, the 21st floor was available for guest only, which allowed for a beautiful view as the famous rooftop they are known for, but with less of the crowd. The rooms were clean and staff were helpful and friendly. I would definitely stay again. The only thing that was just “ok” for me was the breakfast buffet. The selection was minimal, however, I think I have been spoiled by my incredible breakfast buffet elections in Turkey....

"My first impression of the place was ok. But I felt like the person who checked me in was in a rush. I asked her to make a wake up call for 6 the next morning. It never came. My room had mosquitoes in it so I got bitten while I was sleeping. That’s unacceptable for what I payed for the room. Next time another hotel."

"Todo"

"It was nice and clean. Front desk spoke English which helped being from US. The housekeeping intervals were unclear so we never were cleaned in 6 days but we didn't specifically ask so no harm no foul. They did give us towels and TP at front when asked. Halls were quiet and the ac was great. The location for a first visit to Madrid was awesome. A mall and train across the street, fast Uber service and Temple and Palace a reasonable walk. All in all I recommend this for a no frills but clean and...

"Clean room and the restaurant staff was helpful."

"So, I would give this place a solid 4.5. The bad - The fact there are no TV’s in the solo rooms just seems cheap. Televisions cost nothing these days. Also, the transportation to the airport is so overpriced it’s crazy lol. I payed 18 euros to go to the airport at 4am and there’s was 48 euros. The good - Everything else, the employees, the gym, the common areas, the rooms besides the lack of a television, and the area around."