Khách sạn gần Bảo tàng Black Country Living Museum tại Birmingham

"All of the staff were extremely pleasant and helpful. Very clean and quiet. Breakfast hot and cold buffet (extra) was excellent. Gluten-free options available. "

"Had a club room with breakfast use of spa if you can call it that. Breakfast ok tables not cleared. Bog standard cooked breakfast. Room ok pillows hard one biscuit. Nice shower. Spa an issue second time to stay and visit. Steam full of local men swearing about women. I was the only woman in there it felt intimidating. This was also my previous experience i thought at 4pm i would avoid this.Really need to sort this out. You need a padlock for lockers wasn't told this so had to carry clothes...

"In 50+ years of travelling for business and pleasure this was worst property I have ever seen….i walked away and paid to stay in an another hotel …dirty,cold draughty falling down horrendous inside and appeared to being used almost as a doss house….absolute disgrace that it’s advertised…they lock it up at 11 only one door on a passcode is available …code didn’t work…anyone considering staying here don’t…there were holes in bathroom walls….hot water took an eternity and shower is an accident...

"During checkout, the alarm in the room would not stop ringing. We wanted to extend our stay by one more night, and we had already informed Quinn that he would add an extra night for us. However, Nicolas did not even wait a few minutes before making a new online reservation for another night. The customer service was catastrophic."

"This was cancelled the afternoon before we were due to travel the next morning.as you can appreciate this is unacceptable and very stressful for our family.thought it was disgusting to do that at such short notice."

"It is being refurbished., so a few problems. Room was clean, towels spotless.plenty of parking spaces. Staff including cleaner's couldn't do enough for us, they were excellent. We have stayed there before and will again."

"the person on reception was very unhelpful-I asked for the number for room service and when I went up to my room I found there was no telephone so how I am I meant to contact reception?? Turned out the lift was not working and my room was on the third floor; had to carry the luggage up to my room myself. The window in my room had been left open; it turned out there was a bad odour which they were trying to reduce. Bed was very uncomfortable blanket was thread bear, mattress was thread bear and...

"AS ALWAYS EXCELLENT"

"It was amezing"

"We booked the apartment in August 2023 so the family could attend a music event which was local to apartment. On the day of Travel 26th April 2024 the booking was cancelled via email.. No phone call to warn us but an alternative 30+ miles away was offered in the email. Unfortunetly many other people have fallen fowl to this sort of approach due to many hotels being sold out and high prices starting to appear due to both the music event and a Wolves home football game. Many hotels coming back up...

"Absolutely horrendous experience with a "host" who was completely unreasonable and unfair, that ruined our weekend and left us with a loss of money (and extra unofficial charges through PayPal) and no where to stay. Never again and would advise starting well clear. "

"Fialed to arrive due to other cicumstances"

"Convenient location and very clean inside (a bit shabby exterior). Strange accommodation set up and room layout let this place down - single bathroom only accessible through the tiny kitchen, no kitchen worksurfaces, no forks?! Communication / check-in very good and friendly."

"This hotel is a hidden gem! The host, Maria, is truly wonderful. Her attention to detail is fab, and she couldn't be anymore helpful and welcoming. Maria stayed late for my colleagues check in and then came in early to accommodate us for an early breakfast. The dinner was divine - strongly recommend the tikka curry. Home cooked, beautiful meal. The bed was extremely comfortable, and I will ensure I book here when I visit Birmingham again!!!"

"Ok Did everything ok Room Location Price Food was actually good dinner and breakfast "