Khách sạn gần Cinemark Columbia Snowden tại Baltimore

"Clean room, helpful and friendly staff."

"We had booked 5 nights here Monday and Tuesday were fine. We left for Philadelphia for a day and came back on Thursday for our final three days. These stays were booked and confirmed weeks in advance. When we came back on Thursday we were told someone was in our room because they did not want to leave. Instead of kicking them out they told us we would have to downsize to a smaller room and move if our room became available the next day. Neither of these options would work for as we needed the...

"It was a great location and well maintained and a really good price."

"I was very pleased with the size of the room. I liked that there was a microwave in the room."

"The property had a weird smell. Every night I got a very strong smell of cigarette from the washroom which makes me think that their venting system has some problem. The staff weren’t courteous at all. They initially assigned me a wrong room and when I went into the room, there was a person inside already. When I told them about it, they didn't say anything and gave me another room, as if it was a normal incident."

"Room clean "

"For a none smoking property I felt like I walked to a cigarette’s chimney because of the smoke smell. I had to wait about 15 to 20 minutes to be checked in and not because it was busy but because there was nobody available. When the guy at the front desk finally showed up, there was no apologies, no greeting but a simple do you want to check in, unprofessional service at its best. Woke up in the morning, there was no hot water in the room at all, called the front desk to find out what was going...

"Awful"

"Worst place I’ve stayed in. The couch was ripped. The bathroom door was destroyed. Looked like someone had punched it. And there were no available utensils nor pans to cook in. Their breakfast was awful. This place needs a lot of house keeping to take care of and a remodel would come in handy "

"Clean room, staff was helpful"

"I do not recommend this hotel"

"Check in process was terrible as I arrived at 2:30 pm and the receptionist said at first I would have to pay an early check-in fee, then he said there were no rooms ready, and I explained to him I had to go to work and would not be back after midnight, since I work at the hospital, but he never said that the front door and the main lobby will be closed after 11 pm and I'd have to dial in from the phone for the night attendant to come let me in. It was a mess overall. The room was fine, except...

"On my first day, I witnessed a domestic dispute involving an unclothed couple in the hallway, with front desk staff pursuing them. Upon entering my room, I discovered that the television, the room phone, and the alarm clock were all non-functional, leaving me unable to contact the front desk for assistance. The issues continued throughout my stay. On the second day, I noticed an accumulation of trash left directly in front of the elevators. Furthermore, I was approached in the parking lot by an...

"The staff is very good and really helpful when they are working every day at this time. Excellent customer service is what I would like to provide as my experience."

"It was ok"

"Everything in the property was old. A old Westigton House TV Old wall paper... Old carpet.. old lamps... There was a guy in the hallway a homeless man at 1am on Saturday when I came off the elevator of the 6th floor. The Manager first offered me a refund then she said she was not going to give me back my money. I will not be staying there again."

"Clean and quiet place to get some rest."

"Not sure if there were drugs or prostitution going on. Cars and motorcycles noise went on all night."

"The property itself is stunning. There is a huge lake outside of the hotel that in normal circumstances would give you an amazing view. However, in my case, I booked and paid for an upgraded room with a FULL lake view. Unfortunately, when I went to check-in, I was told that there was a concert in town and the hotel was overbooked. My room was on the 3rd floor and there was a giant tree that fully blocked our view of the lake. When I asked if anything could be done, I was told no, because of the...

"it was a very cool night and the heating did not work The front desk clerk was very rude she talked on the phone the entire time she checked us in"