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"Great spot friendly staff. Feel safe. "

"nice"

"Hotel is totally rundown and in desperate need for renovation. Really unpleasant experience. I booked a “deluxe “room but I’m certain they gave me an old crappy room and I told the front desk that but they insisted it was correct . Front desk staff was unfriendly, not a pleasant experience by any measure. Never staying there again ."

"The staff is very friendly we were welcomed in by Diana.. Any employee we stopped and asked a question were more then helpful in assisting us. One thing I would request would be a microwave in the room. With room service and all the restaurants around it would be nice to have microwave access for leftovers.."

"The stay was enjoyable, staff were helpful, the room was comfortable. Elevators were a little small/crowded but that comes with the age of the building. Built in 1914 as the The Dominion Bank headquarters which also means the hotel has some very nice architectural elements. We stayed in the lower floors which is original building. "

"all is good. planning to book again for next vacation"

"Gorgeous newly renovated suite, the nicest room I’ve ever stayed in! Took advantage of a reduced rate upgrade to a full view of the falls and it was spectacular! Comfy beds and pillows led to the best sleep ever… we even bought the pillows!! Loved the Nespresso machine for that first cup 😄☕️The staff is warm and professional, and dinner at STK was exceptional, although more expensive than we’d normally go for dinner it was a special occasion and really enjoyed the food quality, staff and atmosphere. Overall a great experience 10/10 highly recommend!"

"Great location! Clean hotel with great view!"

"Everything was great"