Tìm khách sạn ở South Kohala

"Excellent service"

"Check in was great! Staff isn’t helpful otherwise like finding food or maneuvering the resort it’s huge and takes more than just check in. They say you have access to the golf carts but they don’t take you anywhere you want to go. Every single piece of furniture from the room to the pools needed to be replaced it was so gross and stained I didn’t even want to lay my towel or rest on it the cushions in the room couch as well as the pool chair lounging needs to be replaced or something. Other than...

"I have been here once before. It’s a lovely property and the staff is great. What is unfortunate is that they changed their food/coffee. They used to have a little coffee bar where you were able to get great drinks such as matcha and they had a great restaurant. They have changed the restaurant and the food is not as great. Also very overpriced for the quality of food you’re getting. It’s better to go off property for food. They did great renovations but we had to call someone to come clean the...

"Great stay. The luau was amazing, and the food was some of the best we've had. Highly recommend!"

"We had a beautiful stay! Highlight was the ocean view, comfy beds and air conditioning. Epicenter of all the cool happenings in Kona!"

"Our room was ok - some pill on the bathroom counter and stains on the bedding but we were just here for a night. Tammy at check in and check out was great!"

"The room was clean, the staff were friendly. The unfortunate thing was that I paid for a room with a balcony and an ocean view. Our view was of the parking lot and some tennis courts. Staff said they couldn’t do anything about it since we booked through a third party (Expedia)."

"The apartment was well supplied and looked clean. Had all the amenities you needed but not very happy when cockroaches started showing up. We had to call twice to have them come in and spray."

"We enjoyed a top floor, ocean front room. It was quiet, serene, and was decorated beautifully. The staff was quite helpful and always friendly. We look forward to staying here again. "

"今回の滞在にはとてもがっかりしています。 部屋のベッドやバスルームに、蚊や小さな虫の死骸がたくさんありました。自分で何度か掃除しましたが、その後もまた虫が出てきては死んで落ちてきます。おそらく殺虫剤を使った直後だと思うのですが、それが人体に影響ないのか少し不安です。 夜中にどうしても我慢できずフロントに電話して、翌日の清掃スタッフに伝えてほしいとお願いしました。ですが、「バルコニーのドアや窓を開けないでください」と言われただけでした。 私は遅い時間にチェックインしていて、そもそもドアや窓は開けていないと伝えたのですが、「Ok，good」と言われただけで、特に謝罪もありませんでした。まるでこちらに問題があるような対応で、とても不快に感じました。 翌日、清掃スタッフの方にメモを書いて、チップもお渡しし、「できればしっかり掃除をお願いしたい」と伝えました。 その日の夜に部屋へ戻ると、小さい飛び虫は少し減っていましたが、ゴキブリの死骸がありました。 正直、使われている殺虫剤が人体に影響ないのかも分からず、不安な気持ちのまま滞在することになりました。全体的にとても不満の残る滞在でした。"

"Absolutely beautiful resort - very well maintained and great service and restaurant options!"

"Good"

"Beyond lovely! A spectacular resort."

"Hotel n room area was wonderful Staff was even better which makes ur stay pleasant."

"Something was biting me every night. I don’t think it was bedbugs but it was miserable"

"Excellent property and staff. Food was mediocre at best."

"Muy amables todo muy limpio lo recomiendo al 100"

"It was a 9 out 10 the only thing was the parking guest can only park in parking stalls without numbers because there’s residence that live there so finding a parking spot with no number is slim pickings but besides that the place is amazing kitchen was perfect. Everything we needed room was a 10 beautiful property had an amazing time. Quiet not a place for small kids real relaxed would stay there again no questions asked"

"Room was still being cleaned when we checked in. Mop was very old and dingy and smelly. I wouldn’t have booked here if I knew there was no A/C. Run down and dirty"