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"The best staff and hotel in Austin "

"Clean rooms staff great pool clean breakfast good and drinks awesome"

"Room was clean and staff was nice and helpful. They put me in a quiet room which was exactly what I needed. The pillows are big fluffy lumps and they gave me the worst stiff neck. Also, no shampoo! You can’t tell when the bottle is empty. I called to get shampoo and I got two more conditioners because it said apres shampoo and was confusing to the staff, I think. "

"The history makes this charming hotel all the better and staff is very friendly. If driving and dropping off luggage it can be a little tricky finding the drop off point. Seek parking on the street in paid parking and download the parking app. It will save a ton of parking money! "

"Front desk is always friendly every stay and always having a fantastic day. "

"Everyone was super friendly and the room was pretty clean. The location was perfect if you want to stay near the moody center "

"Great Location "

"Awesome hotel!! Everything fabulous "

"The staff was pleasant and helpful. This property is located in what can only be described as an isolated area. When you walk from the hotel towards the downtown, there are very few people on the street, and the ones that are there are homeless, or drugged out/mentally ill people, so it seems unsafe. Separately, in terms of the room, I stayed in a double. The bed was comfortable and the pillows and linens were fine. It was nice to have a small refrigerator in the room as well; these were appreciated amenities. The bathroom however was sub-par. The soap dish was chipped, which should have been replaced. The bathtub lining was also chipped up, and the shampoo dispenser was leaking shampoo into the bathtub everyday, so creating a slippery hazard when you turned on the shower. There was no floor mat provided. The walls of the room were badly scuffed up. Instead of carpeting, the hotel has installed fake "wood" and the floors felt gritty to walk on when I was barefoot. The window shade was ripped. These are small things, but they add up to create a poor impression. Even in the elevator, no one was wiping it down it was covered with fingerprints and smears, which gives the impression that it's dirty. Finally, I would definitely avoid "The Gavel" which is the onsite restaurant/bar. The food was truly terrible, although the staff goes out of their way to be extremely helpful to guests and super polite. I would not recommend this property."