Khách sạn Egerton

"easily the best place I've stayed this year. The staff were incredibly friendly and welcoming, the room was spotless, comfortable, and well equipped, and everything exceeded my expectations. The food was excellent, the atmosphere was great, and the whole hotel felt well run and inviting. Fantastic value for money in a great location. I'll definitely be staying here again and wouldn't hesitate to recommend it to anyone visiting the area."

"On day of arrival and also during the stay the reception and restaurant staff was amazing. We booked the stay based on how we were spoken over the phone when contacting the propery prior for some details. Spa facilities clean and fully working, cannot mention a negative comment about the property."

"location nice, rooms hot in summer. doors in halls of hotel need cleaning/paint, looking scruffy. Staff in restaurant especially during breakfast inefficient. took more then 30m to get yoghurt served.... other tables with 6 guests were served 2 dishes each in meantime. waitress should identify better the customers i.e. business travel single person or 6 guests on holiday. staff at night waiting behind bar, almost felt like they avoided contact with customer. If it weren't for the kind gentleman...

"Stay frequently use the spa lovely breakfast although feel it’s over priced"

"Nice size rooms and bed. Very comfortable and very good value"

"The room was excellent and reception staff were fantastic. You now have to pay for parking not acceptable in a hotel. Bar not respecting clients privacy by shouting room numbers across the bar and names. Unacceptable. Breakfast was a disaster if staff spent less talking to each other rather than checking the state of play with the food. Ie little food available when flagged they said oh we will cook some more. This is unacceptable for a buffet food bar. Should be constantly monitored and the...

"Third time staying here due to the positive previous experiences. The positive streak continued with a great room featuring a fantastic air-conditioning unit which kept me cool in the June heat. A wonderful workout ensued in their very well-equipped gym set up. This was followed by a powerful shower and I went to dine nearby. Had a great night's sleep before a well-cooked breakfast got my day started perfectly. Can't wait to come back."

"N/A"

"Modern hotel with great restaurant. Room large, big tv & excellent wifi. Air con was superb, especially during our recent heat wave. Helpful staff, let me check in to my room early. Short walk to railway station & 10 min walk in to town centre."

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"lovely stay"

"The check-in process was incredibly easy and seamless from start to finish. Everything was well organised, and the parking instructions were clear and straightforward, making our arrival completely stress-free. We had a pleasant stay. The room was clean, comfortable, and had everything we needed for a short visit. It's a simple, no-frills place with basic amenities, but it delivered exactly what we expected. The breakfast was good, with a nice selection to start the day, and the overall...

"Everything was perfect"

"As other reviews have said the property is old and creaky and furnishings and carpets could do with being updated. The hotel is right next to the castle, pubs, restaurants and-supermarkets and is a great location. It’s a shame really as it could be really nice if a bit of TLC was added to the rooms and especially the entrance which really needs attention. Another Plus is the staff are really nice."

"Lovely welcome on Reception. Offered a free drink and Pringles - good start! TV in the allocated room did not work but we were immediately moved to a new room across the corridor. Many apologies from the Reception staff. New room had a double bed with a twin bedded room through an alcove. Shower excellent. Tea and coffee making facilities. Only downside is not the hotel's fault - poor facilities in the service area! Large adjacent carpark - convenient! Always stay here on our way to...

"Let down by the lunch food poor choice of food Old fashioned salad garnishes Bedroom smelt damp scruffy garden from our window Room 19 For a manor spa 3star it should be more on point than it was Ripped Lino flooring in the hall Terribly shoddy sauna room Pool was fab "