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"I absolutely loved this hotel and it definitely exceeded my expectations. There are so many lovely details in the rooms, especially the floor heating in the bathroom. The staff were friendly and welcoming. The gym and spa are wonderful. For a hotel, the gym is really 10 out of 10. My only regret is that I did not have more time but will definitely come back."

"Stayed several times at this wonderful hotel. Cost this stay was considerably higher than previously, which may merely be a reflection of price increases in the hotel industry generally. Still, something of a bitter pill. Small issue - reservations made something of a point to get my accurate estimate of arrival time for the purpose of determining if an early check-in would be possible. I arrived following my transatlantic overnight flight when predicted, about two hours before 3 p.m....

"Amazing service. Great location. Clean quiet rooms."

"This was by far one of the top three best hotel stays of all time!! I can’t remember a more attentive staff at a hotel in my life."

"We stayed at this hotel for a few days and, unfortunately, one thing left us quite disappointed. It was my birthday during our stay, and I was surprised and saddened that the hotel didn’t acknowledge it in any way. I have stayed at many hotels before, and this is the first time I have experienced something like this. Usually, hotels make at least a small gesture, such as leaving a birthday card or a little surprise in the room. I’m not even talking about any special gifts or complimentary...

"From our welcome by very kind uniformed doormen to our early and thorough check-in by front-desk staff, until our final departure we were treated in the most respectful manner. The décor was beyond gorgeous, with a variety of textures and colors that were delightfully pleasing. The rooms were exquisite and one of the finest that we have ever experienced! While it is expensive, it paid dividends in comfort, convenience, and high quality."

"Surprisingly happy with this hotel! I have never stayed in a pod hotel but was intrigued. I was only in London for 1 night and did not want to spend $1k for a room. Common areas were spacious and had everything you needed. Bathrooms and showers were clean. Pod was comfortable and private. I would definitely stay there again."

"Beautiful new hotel in the perfect London Mayfair location still close to Trafalgar, Soho. No nice grand entry, breakfast restaurant so so, rooftop bar neat. Biggest downside is so many rooms that just look out into another room very close by so we tended to just leave drapes shut for privacy which just feels wrong for a $2000 room"