Search Hotels Near Hay's Galleria, London

"We go to London pretty often and wouldn’t start anywhere else. Everything is top class, professional, confident and safe. Couldn’t fault. Executive lounge is always a winner and savage garden on roof top is icing on the cake for great London views and a touch of class"

"Great location - very handy to the Tower Hill tube station and walking along the Thames. Great sized room with excellent storage and lovely bathroom. I would definitely request a room facing the Tower of London because the other side of the hotel view isn't great. Unfortunately room wasn't as photographed. Lacked soft furnishings, a rug (was hard flooring), cushions, sofa etc - basically nothing as pictured. When I mentioned this to the manager he said it was the Expedia photos but I then checked the hotel's website, and the same photos were loaded as Expedia. Bed was extremely hard - very uncomfortable and colleagues of ours staying mentioned the same. "Like sleeping on plywood" their words not mine. Hotel said they would put a mattress topper on the bed, but was in the end just a duvet underneath. Very easy things to fix Tower Suites!! Otherwise it would have been great. Staff were friendly, breakfast was good."

"Brilliant location , fab room and very friendly helpful staff ."

"Perfect location, clean, comfortable with friendly staff, great food and drinks. Lovely extra with water bottle and choc in room."

"Hotel well located and staff very accommodating"

"I loved the way it was setup. The room was spacious and felt safe. I did have to get a pan from staff but it was easy. Just wish i knew how to use the washer/ dryer. "

"This was truly the best place I stayed in a while. From the moment you ent r you feel seen and respected. Rooms nice with every thing you could possibly need from umbrellas to plug adapters. Hue greeted us every day with a smile. Offered to take our pictures. Came home every afternoon to a freshly cleaned apartment. As much coffee and water as you like. Just a wonderful experience. "

"This is a property that has a lot going for it. Great location, good amenities, and clean space. However, it suffers from two big flaws. First, the staff will not vary from their rules to accomodate. When we arrived they had rooms available but refused to release the room until 2:30 or so. The walls are very thin and sound travels. Otherwise nice place."

"We enjoy the complimentary breakfast. "